GRC Books

Note : These books are available for our members to borrow or read at Genting Resource Centre. If you are interested in purchasing the book(s), please contact En. Ahmad at tel 03-2161 2085 or visit MIM Bookstore located at the ground floor, Management House.

	Category: Title :	PERSONNEL MANAGEMENT THE DREAM MANAGER
	Author(s) : Publisher : Synopsis :	MATTHEW KELLY HYPERION Business parables about how companies can achieve remarkable results by helping their employees fulfill their dreams. The fictional company in this book is grappling with real problems of high turnover and low morale--so the managers begin to investigate what really drives the employees. What they discover is that the key to motivation isn't necessarily the promise of a bigger paycheck or title, but rather the fulfillment of crucial personal dreams. Beginning with the thought that a company can only become the-best-version-of-itself to the extent that its employees are becoming better-versions-of-themselves, Kelly explores the connection between the dreams we are chasing personally and the way we all engage at work.
	Category: Title :	BUSINESS NEGOTIATION GENIUS: HOW TO OVERCOME OBSTACLES AND ACHIEVE BRILLIANT RESULTS AT THE BARGAINING TABLE AND BEYOND
	Author(s) : Publisher : Synopsis :	DEEPAK MALHOTRA AND MAX H. BAZERMAN BANTAM BOOKS From two leaders in executive education at Harvard Business School, here are the mental habits and proven strategies you need to achieve outstanding results in any negotiation. Whether you've "seen it all" or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations_whether they involve multimillion-dollar deals or improving your next salary offer.
	Category: Title :	PERSONNEL MANAGEMENT HUG YOUR PEOPLE: THE PROVEN WAY TO HIRE, INSPIRE, AND RECOGNIZE YOUR EMPLOYEES AND ACHIEVE REMARKABLE RESULTS
	Author(s) : Publisher : Synopsis :	JACK MITCHELL HYPERION In Hug Your Customers, Jack Mitchell showed business readers how to keep their customers happy_and their profits booming. In Hug Your People, he elaborates on his big secret: hiring, motivating and keeping your biggest asset, great employees!
	Category: Title :	ECONOMICS CREATIVE CAPITALISM: A CONVERSATION WITH BILL GATES, WARREN BUFFETT, AND OTHER ECONOMIC LEADERS
	Author(s) : Publisher : Synopsis :	MICHAEL KINSLEY AND CONOR CLARKE SIMON & SCHUSTER Bill Gates is more than the world's most successful capitalist; he's also the world's biggest philanthropist. Gates has approached philanthropy the same way he revolutionized computer software: with a fierce ambition to change the rules of the game. That's why at the 2008 annual meeting of the World Economic Forum in Davos, Switzerland, Gates advocated a creative capitalism in which big corporations, the distinguishing feature of the modern global economy, integrate doing good into their way of doing business..
	Category: Title :	COMPUTER-INTERNET CLICK: WHAT MILLIONS OF PEOPLE ARE DOING ONLINE AND WHY IT MATTERS
	Author(s) : Publisher : Synopsis :	BILL TANCER HARPERCOLLINS As online directories replace the yellow pages, search engines replace traditional research, and news sites replace newsprint, we are in an age in which we've come to rely tremendously on the Internet_leaving behind a trail of information about ourselves as a culture and the direction in which we are headed. With surprising and practical insight, Tancer demonstrates how the Internet is changing the way we absorb information and how understanding that change can be used to our advantage in business and in life. Click analyzes the new generation of consumerism in a way no other book has before, showing how we use the Internet, and how those trends provide a wealth of market research nearly as vast as the Internet itself. Understanding how we change is integral to our success. After all, we are what we click.
	Category: Title :	POLITICS AND GOVERNMENT THE AGE OF ABUNDANCE: HOW PROPERITY TRANSFORMED AMERICA'S POLITICS AND CULTURE
	Author(s) : Publisher : Synopsis :	BRINK LIDSEY HARPERCOLLINS The Age of Abundance," Brink Lindsey offers a bold reinterpretation of the latter half of the twentieth century. In this sweeping history of postwar America, the tumult of racial and gender politics, the rise of the counterculture, and the conservative revolution of the 1980s and 1990s are portrayed in an entirely new light. Readers will learn how and why the contemporary ideologies of left and right emerged in response to the novel challenges of mass prosperity. The political ideas that created the culture wars, however, have now grown obsolete.
	Category: Title :	ENTREPRENEURSHIP AWAKENING THE ENTREPRENEUR WITHIN: HOW ORDINARY PEOPLE CAN CREATE EXTRAORDINARY COMPANIES
	Author(s) : Publisher : Synopsis :	MICHAEL E. GERBER HARPERCOLLINS Dream • Vision • Purpose • Mission These words have been defining the life of Michael Gerber, bestselling author and international small business guru. He created E-Myth Worldwide in 1977 to transform the way that small business owners grow their companies. Now he's created In The Dreaming Room as a place where entrepreneurs and future entrepreneurs come to discover how to make their dreams a reality.
	Category: Title :	ECONOMICS FREAKONOMICS: A ROGUE ECONOMIST EXPLORES THE HIDDEN SIDE OF EVERYTHING
	Author(s) : Publisher : Synopsis :	STEVEN D. LEVITT AND STEPHEN J. DUBNER HARPERCOLLINS Freakonomics establishes this unconventional premise: If morality represents how we would like the world to work, then economics represents how it actually does work. It is true that readers of this book will be armed with enough riddles and stories to last a thousand cocktail parties. But Freakonomics can provide more than that. It will literally redefine the way we view the modern world.
	Category: Title :	LEADERSHIP EXECUTIVE INTELLIGENCE: WHAT ALL GREAT LEADERS HAVE
	Author(s) : Publisher : Synopsis :	KLAUS PEGGY, JANE ROHMAN AND MOLLY HAMAKER HARPERCOLLINS The final word on what traits make for highly successful managers_and a detailed explanation of how to identify potential standout performers. Executive Intelligence is about the substance behind great leadership. Inspired by the work of Peter Drucker and Jim Collins, Justin Menkes set out to isolate the qualities that make for the 'right' people. Drawing on his background in psychology and bolstered by interviews with accomplished CEOs, Menkes paints the portrait of the ideal executive.
	Category: Title :	COMMUNICATION SKILLS THE HARD TRUTH ABOUT SOFT SKILLS: WORKPLACE LESSONS SMART PEOPLE WISH THEY'D LEARNED SOONER
	Author(s) : Publisher : Synopsis :	KLAUS PEGGY, JANE ROHMAN AND MOLLY HAMAKER HARPERCOLLINS Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In The Hard Truth About Soft Skills Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum. She shows how to: manage your workload handle the critics develop and promote your personal brand navigate office politics lead the troops and much more!
	Category: Title :	SUCCESSFUL PEOPLE THINK BIG: MAKE IT HAPPEN IN BUSINESS AND LIFE
	Author(s) : Publisher : Synopsis :	DONALD J. TRUMP AND BILL ZANKER HARPERCOLLINS Donald J. Trump is an icon: the very definition of the American success story. The star of The Apprentice and developer of some of the planet's most prestigious real estate, he's been on the bottom and risen to become one of the world's wealthiest men.
	Category: Title :	BUSINESS COMMUNICATION COMMUNICATING EFFECTIVELY: WRITE, SPEAK, AND PRESENT WITH AUTHORITY
	Author(s) : Publisher : Synopsis :	GARRY KRANZ. HARPERCOLLINS In this age of digital communication, getting the right message across clearly is crucial to success. Communicating Effectively, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Build relationships through effective communication Get more done via e-mail Draft pitch perfect letters, memos, and reports Conduct productive conference calls Deliver hard-hitting presentations
	Category: Title :	INTERPERSONNEL RELATIONS DIFFICULT PEOPLE: WORKING EFFECTIVELY WITH PRICKLY BOSSES, COWORKERS AND CLIENTS
	Author(s) : Publisher : Synopsis :	JOHN HOOVER HARPERCOLLINS Every office has someone who's no fun to be around. But getting along with that person_and managing them effectively_can make both your jobs easier. Difficult People, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Recognize why and when people act out Identify different types of difficult people Cope with difficult behavior Get the most out of trouble employees Nurture a harmonious work environment
	Category: Title :	TIME MANAGEMENT TIME MANAGEMENT: SET PRIORITIES TO GET THE RIGHT THINGS DONE
	Author(s) : Publisher : Synopsis :	JOHN HOOVER HARPERCOLLINS There are only twenty-four hours in a day, but you can make them count. Time Management, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Set and prioritize goals, objectives, and tasks Create an effective schedule Avoid distractions and interruptions Respect other people's time Build a time-conscious organization
	Category: Title :	HUMAN RESOURCES MOTIVATING EMPLOYEES: BRINGING OUT THE BEST IN YOUR PEOPLE
	Author(s) : Publisher : Synopsis :	BARRY SILVERSTEIN HARPERCOLLINS In today's high-pressure workplace, motivating all employees to consistently contribute their best can mean the difference between success and failure. Motivating Employees, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Inspire employees to succeed Improve performance through coaching Minimize the impact of common de-motivators Create a fair and consistent reward system Turn negative experiences into positive, motivational opportunities
	Category: Title :	HUMAN RESOURCES EVALUATING PERFORMANCE: HOW TO APPRAISE, PROMOTE, AND FIRE
	Author(s) : Publisher : Synopsis :	BARRY SILVERSTEIN HARPERCOLLINS Successful management relies on identifying and promoting high-performing employees_and targeting underperformers for serious improvement. Evaluating Performance, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Monitor day-to-day performance Conduct productive formal reviews Reward consistent, excellent performance through promotions Terminate underperforming employees Create a company-wide performance management system
	Category: Title :	HUMAN RESOURCES ACHIEVING GOALS: HDEFINE AND SURPASS YOUR HIGH PERFORMANCE GOALS
	Author(s) : Publisher : Synopsis :	KATHLEEN SCHIENLE HARPERCOLLINS Aiming high is essential to success. But by following through and completing what you've set out to do, you can truly outperform your competitors. Achieving Goals, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Set smart and challenging goals for yourself and your employees Create a goal-focused environment Help employees meet their objectives Anticipate and overcome obstacles Measure progress and stay on track to achieve success
	Category: Title :	HUMAN RESOURCES HIRING PEOPLE: RECRUIT AND KEEP THE BRIGHTEST STAR
	Author(s) : Publisher : Synopsis :	KATHY SHWIFF HARPERCOLLINS Filling your ranks with exceptional employees has never been more important_or more challenging. Hiring People, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Attract, find, and retain top performers Conduct an effective talent search Get the most out of interviews Craft an irresistible offer Use recruiters effectively Build a referral network you can depend on
	Category: Title :	GENERAL MANAGEMENT THE TRUTH ABOUT MIDDLE MANAGERS: WHO THEY ARE, HOW THEY WORK, WHY THEY MATTER
	Author(s) : Publisher : Synopsis :	PAUL OSTERMAN HARVARD BUSINESS PRESS "Middle management" is a term associated with relentless downsizing, corporate drudgery, and career dead-ends. Bashed by management gurus, dismissed by social scientists, and painted as victims by the media, middle managers seem permanently relegated to the sidelines of corporate power. But is this popular picture accurate? Are middle managers really no longer valued by today's performance-driven organizations? The truth is surprising. MIT management scholar Paul Osterman has analyzed over thirty years' worth of employment data, interviewed a wide sample of managers, and uncovered a very different picture of middle managers today.
	Category: Title :	BUSINESS STRATEGY THE FIVE MOST IMPORTANT QUESTIONS: YOU WILL EVER ASK ABOUT YOUR ORGANIZATION
	Author(s) : Publisher : Synopsis :	PETER F. DRUCKER, JIM COLLINS, PHILIP KOTLER, JAMES KOUZES, JUDITH RODIN, V. KASTURI RANGAN, AND FRANCES HESSELBEIN JOSSEY-BASS With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance.
	Category: Title :	MANAGEMENT THE ESSENTIAL MANAGEMENT TOOLBOX: TOOLS, MODELS AND NOTES FOR MANAGERS AND CONSULTANTS
	Author(s) : Publisher : Synopsis :	SIMON A. BURTONSHAW-GUNN JOHN WILEY & SONS A must have for all practising and aspiring consultants and strategists, this book covers a wide range of consultancy tools and techniques that are well displayed, well described and well referenced. The tools and techniques are helpfully divided in to eighteen recognisable skills sectors within management consultancy fields and specialisms. The depiction of the content with diagrams aids the process of quick reference and ease of understanding. The tools and techniques can be utilised across the whole range of organisational sectors, both private and public. The purpose is not to short cut formal learning, but to provide easy access to a 'toolbox' of tried and tested management approaches through a collection of models, tools and occasional brief notes which consultants, managers and scholars can use in a practical way.
	Category: Title :	MANAGEMENT QUICK MEETING OPENERS FOR BUSY MANAGERS: MORE THAN 50 ICEBREAKERS, ENERGIZERS, AND OTHER CREATIVE ACTIVITIES THAT GET RESULTS
	Author(s) : Publisher : Synopsis :	BRIAN COLE MILLER AMACOM Meeting openers are structured activities designed to help group members introduce themselves, energize (or relax!), and otherwise get ready to participate in a meeting. The openers are not usually connected to the topic of the meeting but rather serve as a vehicle for getting people to open up and feel comfortable with each other before getting to the actual meeting agenda. This is especially helpful when group members don't know each other very well, there are one or more cliques in the group, or the subject will be particularly demanding.
	Category: Title :	MANAGEMENT THE NEW MANAGER'S TOOL KIT: 21 THINGS YOU NEED TO KNOW TO HIT THE GROUND RUNNING
	Author(s) : Publisher : Synopsis :	DON GRIMME AND SHERYL GRIMME AMACOM The book provides a fresh, friendly approach for new managers, showing them how to increase productivity, unlock hidden talent, work with different types of people, diagnose problems, encourage teamwork, and eliminate conflict. They'll even find out how to avoid burnout themselves, and go on to nurture the next generation of managers.
	Category: Title :	MANAGEMENT GUIDE TO MANAGEMENT IDEAS AND GURUS
	Author(s) : Publisher : Synopsis :	TIM HINDLE PROFILE BOOKS LTD "This guide is in two parts. Part one provides a clear overview of more than one hundred ideas that have most influenced the management of business over the past century or so. As well as explaining each idea, it gives a brief rundown of the history behind it, and lists suggestions for further reading." "Part two gives the low-down on more than 50 of the world's most influential management thinkers past and present. The majority are American - including what can be called the "Famous Five": Peter Drucker, Douglas McGregor, Michael Porter, Alfred Sloan and Frederick Winslow Taylor - but more than 20 come from countries such as Britain, Japan, India, France and the Netherlands." "For managers everywhere who want an entertaining introduction to the thinking that has driven business success over the years and will continue to be influential, this Guide to Management Ideas and Gurus will be an invaluable source of reference."
	Category: Title :	ORGANIZATIONAL CHANGE THEORY U: LEADING FROM THE FUTURE AS IT EMERGES
	Author(s) : Publisher : Synopsis :	C. OTTO SCHARMER BERRETT-KOEHLER Shows how leaders can access the deepest source of inspiration and vision Includes dozens of tested exercises, practices, and real-world examples We live in a time of massive institutional failure, one that requires a new consciousness and a new collective leadership capacity. In this groundbreaking book, Otto Scharmer invites us to see the world in new ways and in so doing discover a revolutionary approach to leadership.
	Category: Title :	MANAGEMENT A CLASS WITH DRUCKER: THE LOST LESSONS OF THE WORLD'S GREATEST MANAGEMENT TEACHER
	Author(s) : Publisher : Synopsis :	WILLIAM A. COHEN AMACOM In A Class with Drucker, cohen shares many of Drucker's teachings that never made it into his countless books and articles, ideas that were offered to his students in classroom or informal settings. Cohen expands on Drucker's lessons with personal anecdotes about his teacher's personality, lack of pretension, and interactions with students and others. He also shows how Drucker's ideas can be applied to the real world challenges we face today. Now you can benefit from his thoughts on such topics as: Why what everybody knows is frequently wrong Why everyone should approach problems with their ignorance Why top executives should stay in their positions no longer than six years Why some so-called menial tasks can only be done by the boss Why everyone needs to do to be an effective manager Why self-confidence is a necessity Enlightening and intriguing, this book will enable anyone to gain from the timeless wisdom of the inspiring man himself.
	Category: Title :	LEADERSHIP BRAND FOR TALENT: EIGHT ESSENTIALS TO MAKE YOUR TALENT AS FAMOUS AS YOUR BRAND
	Author(s) : Publisher : Synopsis :	MARK SCHUMANN AND LIBBY SARTAIN JOSSEY-BASS Brand for Talent shows how creating a talent brand can help any business thrive in the new talent marketplace-and with the new customer of work-to get the right people in the right work at the right time.
	Category: Title :	MANAGEMENT 50 MANAGEMENT IDEAS: YOU REALLY NEED TO KNOW
	Author(s) : Publisher : Synopsis :	EDWARD RUSSELL-WALLING QUERCUS PUBLISHING PLC The fourth title in the Quercus Ideas You Really Need to Know series demystifies the management concepts that any budding entrepreneur would want to grasp. The 50 bite-sized topics expound the wisdom of the well-known business gurus (from Peters and Porter to Welch and Gates), explain helpful theories and tools (Ansoff's Product/Market grid, the 4Ps, Boston Matrix), expand on management ideas (branding, outsourcing, supply and demand) and cover the latest commercial concepts from the online world.
	Category: Title :	STRATEGY MANAGEMENT USING TRENDS AND SCENARIOS AS TOOLS FOR STRATEGY DEVELOPMENT: SHAPING THE FUTURE OF YOUR ENTERPRISE
	Author(s) : Publisher : Synopsis :	SULF PILLKAHN PUBLICIS CORPORATE Is my enterprise really prepared for future business? What can I do to become more competitive? Ulf Pillkahn's book is directed at all of those seeking answers to these questions: executives in strategic positions, business analysts, consultants, trend scouts, marketing and product managers and research engineers. The book presents the two most powerful tools for future planning: environmental analysis, based on the use of trends, as well as the development of visions of the future through the use of scenarios. While scenarios are generally regarded as a classical management tool, it is expected that the importance of trends will gain tremendously in the coming years.
	Category: Title :	BUSINESS MANAGEMENT STRATEGIC BUSINESS FORECASTING: A STRUCTURED APPROACH TO SHAPING THE FUTURE OF YOUR BUSINESS
	Author(s) : Publisher : Synopsis :	SIMON RAMO AND RONALD SUGAR MCGRAW-HILL Drs. Simon Ramo and Ronald Sugar, two giants of the aerospace industry, share their Four-Measures Rating system to help you explore the world of possibilities--thoroughly and systematically. Under their tutelage, you will be equipped to: Create a comprehensive list of possible scenarios concerning your business Utilize a scoring system to rate each scenario's merit as a serious and useful prediction Develop an effective plan that strategically shapes the future of your organization The authors provide vivid illustrations of the Four-Measures system at work with real-world examples of both forecasting failures and successes.
	Category: Title :	HUMAN RESOURCES THE HUMAN SIDE OF ENTERPRISE
	Author(s) : Publisher : Synopsis :	DOUGLAS MCGREGOR MCGRAW-HILL McGregor's timeless principles and influential thinking--now updated for a new generation of managers First published in 1960, The Human Side of Enterprise has become a worldwide management bible. Douglas McGregor's revolutionary Theory Y--which contends that individuals are self-motivated and self-directed-- influenced major management gurus such as Peter Drucker and Warren Bennis. This annotated edition shows how today's leaders successfully incorporated McGregor's methods into modern management styles and practices to nurture leadership ability, create effective management teams, provide better feedback, achieve high performance, and cultivate a value-driven workplace.
	Category: Title :	MANAGEMENT BUSINESS CONTINUITY MANAGEMENT: BUILDING AN EFFECTIVE INCIDENT MANAGEMENT PLAN
	Author(s) : Publisher : Synopsis :	MICHAEL BLYTH JOHN WILEY & SONS. Business Continuity Management presents concepts that can be applied in part, or full, to your business, regardless of its size or number of employees. The comprehensive spectrum of useful concepts, approaches and system, as well as specific management guidelines and report templates for over forty risk types, will enable you to develop and sustain a continuity management plan essential to compete, win and safely operate within the complex and fluid global marketplace.
	Category: Title :	STRATEGIC MANAGEMENT LISTENING TO THE FUTURE: WHY IT'S EVERYBODY'S BUSINESS
	Author(s) : Publisher : Synopsis :	DANIEL W. RASMUS AND ROB SALKOWITZ JOHN WILEY & SONS. Listening to the Future: Why It's Everybody's Business explores the challenges and opportunities facing organizations, the transformations that will ripple through the political, economic, and social environments, and the implications for different industries in the 21st century workplace. Written by Microsoft forecasters Daniel W. Rasmus and Rob Salkowitz, this important book equips your business to get out in front of new technology innovations in the consumer world with the knowledge, practices, and tools to differentiate your business in our competitive, fast-moving global economy.
	Category: Title :	BUSINESS SUCCESS RELATIONSHIP ECONOMICS: TRANSFORM YOUR MOST VALUABLE BUSINESS CONTACTS INTO PERSONAL AND PROFESSIONAL SUCCESS
	Author(s) : Publisher : Synopsis :	DAVID NOUR JOHN WILEY & SONS. Relationship Economics takes a unique, long term, strategic and quantifiable view of business relationships that goes far beyond networking oriented books. Nowadays, many companies believe that networking is the key to success. Relationship Economics shows us that this notion is a mere fallacy. The book teaches the reader that success comes from learning how to invest in people for an extraordinary return, exchange Relationship Currency, to accumulate Reputation Capital, and build Professional Net Worth. It's about learning the art and science of transforming your most valuable relationships into execution, performance, and results. Understanding and developing the three types of relationships - personal, functional, and strategic - will ultimately help you hone critical skills to not only develop a nose for identifying great opportunities, but which relationships to tap for execution, performance and results.
	Category: Title :	BUSINESS SUCCESS THE 12 FACTORS OF BUSINESS SUCCESS: DISCOVER, DEVELOP, AND LEVERAGE YOUR STRENGTHS
	Author(s) : Publisher : Synopsis :	KEVIN HOGAN, DAVE LAKHANI AND MOLLIE MARTI JOHN WILEY & SONS. This book reveals the factors that help take the best to the pinnacle of their professions and dashes the most common myths about success. If you want to reach the top of your game, The Twelve Factors of Business Success will show you how to develop the same set of skills and attitudes that drive today's best business performers.
	Category: Title :	MANAGEMENT MANAGEMENT MISTAKES AND SUCCESSES. 9TH ED.
	Author(s) : Publisher : Synopsis :	ROBERT F. HARTLEY JOHN WILEY & SONS. To Know What Works, Understand What Didn't! Great business leaders don't manage to avoid mistakes. They manage to learn from them. Now, you can go out and make your own errors--and suffer the consequences--or you can read this book and painlessly glean the secrets of successful management strategy from the real-life missteps of some of the foremost corporations and business leaders.
	Category: Title :	CUSTOMER RELATION MANAGING CUSTOMERS PROFITABLY
	Author(s) : Publisher : Synopsis :	LYNETTE RYALS JOHN WILEY & SONS. This book is a response to a need in the market place in the fast-growing field of customer profitability analysis and the profitable management of customer relationships. It combines innovative approaches to calculating the value of customers, with the management strategies necessary to make and keep customers profitable.
	Category: Title :	LEADERSHIP ON BECOMING A LEADER
	Author(s) : Publisher : Synopsis :	WARREN BENNIS BASIC BOOKS Deemed "the dean of leadership gurus" by Forbes magazine, Warren Bennis has for years persuasively argued that leaders are not born_they are made. Delving into the qualities that define leadership, the people who exemplify it, and the strategies that anyone can apply to achieve it, his classic work On Becoming a Leader has served as a source of essential insight for countless readers. In a world increasingly defined by turbulence and uncertainty, the call to leadership is more urgent than ever. Featuring a provocative new introduction, this new edition will inspire a fresh generation of potential leaders to excellence.
	Category: Title :	MANAGEMENT-PROBLEM SOLVING THE McKINSEY ENGAGEMENT: A POWERFUL TOOLKIT FOR MORE EFFICIENT & EFFECTIVE TEAM PROBLEM SOLVING
	Author(s) : Publisher : Synopsis :	PAUL N. FRIGA MCGRAW HILL True to its stated goal of arming consultants and corporate problem solvers with a blueprint for achieving consistently phenomenal results, The McKinsey Engagement is short on theory and long on action. Each chapter focuses on one element in the celebrated TEAM FOCUS problem-solving model and features a concise discussion of a key concept or principle, followed by: Clear rules of engagement A set of operating tactics Sophisticated problem solving tools Easy-to-follow action steps Exercises, checklists, and training tips War stories and best practices case studies A toolkit for bringing clarity, discipline, and purpose to all your problem-solving and change management initiatives, The McKinsey Engagement is an indispensable guide for consultants, as well as for executives, managers, students, and corporate trainers.
	Category: Title :	MANAGEMENT HARVARD BUSINESS REVIEW ON MANAGING THROUGH A DOWNTURN
	Author(s) : Publisher : Synopsis :	HARVARD BUSINESS SCHOOL HARVARD BUSINESS PRESS The series is designed to bring today's managers and professionals the fundamental information they need to stay competitive in a fast-moving world. From the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, here are the leading minds and landmark ideas that have established the Harvard Business Review as required reading for ambitious businesspeople in organizations around the globe.
	Category: Title :	LEADERSHIP IMMUNITY TO CHANGE: HOW TO OVERCOME IT AND UNLOCK THE POTENTIAL IN YOURSELF AND YOUR ORGANIZATION
	Author(s) : Publisher : Synopsis :	ROBERT KEGAN AND LISA LASKOW LAHEY HARVARD BUSINESS PRESS In Immunity to Change, authors Robert Kegan and Lisa Lahey show how our individual beliefs--along with the collective mind-sets in our organizations--combine to create a natural but powerful immunity to change. By revealing how this mechanism holds us back, Kegan and Lahey give us the keys to unlock our potential and finally move forward. And by pinpointing and uprooting our own immunities to change, we can bring our organizations forward with us. This persuasive and practical book, filled with hands-on diagnostics and compelling case studies, delivers the tools you need to overcome the forces of inertia and transform your life and your work.
	Category: Title :	DECISION MAKING THINK AGAIN: WHY GOOD LEADERS MAKE BAD DECISIONS AND HOW TO KEEP IT FROM HAPPENING TO YOU
	Author(s) : Publisher : Synopsis :	SYDNEY FINKELSTEIN, JO WHITEHEAD AND ANDREW CAMPBELL HARVARD BUSINESS PRESS Why do smart and experienced leaders make flawed, even catastrophic, decisions? Why do people keep believing they have made the right choice, even with the disastrous result staring them in the face? And how can you be sure you're making the right decision--without the benefit of hindsight? Sydney Finkelstein, Jo Whitehead, and Andrew Campbell show how the usually beneficial processes of the human mind can become traps when we face big decisions. The authors show how the shortcuts our brains have learned to take over millennia of evolution can derail our decision making. Think Again offers a powerful model for making better decisions, describing the key red flags to watch for and detailing the decision-making safeguards we need. Using examples from business, politics, and history, Think Again deconstructs bad decisions, as they unfolded in real time, to show how you can avoid the same fate.
	Category: Title :	HUMAN RESOURCES THE DIFFERENTIATED WORKFORCE: TRANSFORMING TALENT INTO STRATEGIC IMPACT
	Author(s) : Publisher : Synopsis :	BRIAN E. BECKER., MARK A. HUSELID AND RICHARD W. BEATTY HARVARD BUSINESS PRESS In The Differentiated Workforce, the authors expand on their previous books, The HR Scorecard and The Workforce Scorecard, and recommend that you manage your workforce like a portfolio - with disproportionate investments in the jobs that create the most wealth. You'll learn to: • Rise above talent management "best practice" and instead create a differentiated workforce that can't be easily copied by competitors Differentiate those capabilities in your company that are truly strategic Identify your wealth-creating "A" positions Create a new relationship between HR and line managers, and articulate the role each plays in a differentiated workforce strategy Develop the right measures for your organization Based on two decades of academic research and experience working with hundreds of executives, The Differentiated Workforce gives you the tools to translate your talent into strategic impact.
	Category: Title :	LEADERSHIP THE LEADERSHIP CODE: FIVE RULES TO LEAD BY
	Author(s) : Publisher : Synopsis :	DAVE ULRICH, NORM SMALLWOOD AND KATE SWEETMAN HARVARD BUSINESS PRESS What makes a great leader? It's a question that has been tackled by thousands. In fact, there are literally tens of thousands of leadership studies, theories, frameworks, models, and recommended best practices. But where are the clear, simple answers we need for our daily work lives? Are there any? Dave Ulrich, Norm Smallwood, and Kate Sweetman set out to answer these questions-to crack the code of leadership. Drawing on decades of research experience, the authors conducted extensive interviews with a variety of respected CEOs, academics, experienced executives, and seasoned consultants _ and heard the same five essentials repeated again and again. These five rules became The Leadership Code.
	Category: Title :	ORGANIZATIONAL CHANGE A SENSE OF URGENCY
	Author(s) : Publisher : Synopsis :	JOHN P. KOTTER HARVARD BUSINESS PRESS In his international bestseller "Leading Change," Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change.
	Category: Title :	PERSONAL FINANCE SAFE MONEY IN TOUGH TIMES: EVERYTHING YOU NEED TO KNOW TO SURVIVE THE FINANCIAL CRISIS
	Author(s) : Publisher : Synopsis :	JONATHAN D. POND McGRAW-HILL In Safe Money in Tough Times, Jonathan Pond explains how to stay afloat while the economy sinks. Employing the practical, commonsense knowledge and wisdom that has made him one of America's most popular personal finance experts, Pond helps you both weather the storm and position yourself to profit when the economy inevitably rebounds. He tackles every area of your financial life that is or will soon be affected by the Great Recession, from investing defensively and selecting the safest investments to strategies for paying insurance and tuition bills when times are tough. You'll find easy and practical tactics for Managing debt Reducing expenses Coping with unemployment Minimizing complications if your financial institution fails Protecting your retirement savings Making informed decisions about your home and mortgage Improving your credit standing Preparing for financial emergencies
	Category: Title :	TIME MANAGEMENT THE PERSONAL EFFICIENCY PROGRAM: HOW TO STOP FEELING OVERWHELMED AND WIN BACK CONTROL OF YOUR WORK! 4TH ED.
	Author(s) : Publisher : Synopsis :	KERRY GLEESON JOHN WILEY & SONS, INC. The Fourth Edition of The Personal Efficiency Program continues the book's long tradition of helping overwhelmed professionals get their work lives organized to become more effective and efficient. Readers will learn how to stop procrastinating, stop feeling overwhelmed, and start feeling good about their work lives. This new edition contains new chapters on e-mail and meetings, as well as new content on portable communications and how best to utilize tools like cell phones and Blackberries. As always, this edition features Kerry Gleeson's proven, effective program for helping anyone get organized and become far more productive.
	Category: Title :	LEADERSHIP COACH WOODEN'S LEADERSHIP GAME PLAN FOR SUCCESS: 12 LESSONS FOR EXTRAORDINARY PERFORMANCE AND PERSONAL EXCELLENCE
	Author(s) : Publisher : Synopsis :	JOHN WOODEN AND STEVE JAMISON McGRAW-HILL Coach Wooden's Leadership Game Plan for Success presents a unique opportunity to study under the man ESPN hails as ?the greatest coach of the 20th century.? Practicing character-based leadership before the term was invented, John Wooden consistently led his legendary teams to victory and has since taught countless business leaders his fundamentals for achieving and sustaining success. Now, using this hands-on book based on the acclaimed John Wooden Leadership Course?, you can? interact? With Coach to learn and apply his philosophy of world-class leadership. This unique tutorial introduces you to his core fundamentals of success as a leader and reinforces them with examples, exercises, quizzes, and quotations. You?ll learn how to Create a relationship of respect and camaraderie with those you lead Remain alert to opportunity, threats, trends, and changes Act with confidence? but never arrogance Practice moderation and balance in all that you do Be a model of poise, grace, and reason? especially under pressure
	Category: Title :	STRATEGY MANAGEMENT THE EXECUTION PREMIUM: LINKING STRATEGY TO OPERATIONS FOR COMPETITIVE ADVANTAGE
	Author(s) : Publisher : Synopsis :	ROBERT S. KAPLAN AND DAVID P. NORTON HARVARD BUSINESS PRESS The Execution Premium. Building on their breakthrough works on strategy-focused organizations, the authors describe a multistage system that enables you to gain measurable benefits from your carefully formulated business strategy. This book shows you how to: Develop an effective strategy-with tools such as SWOT analysis, vision formulation, and strategic change agendas Plan execution of the strategy-through portfolios of strategic initiatives linked to strategy maps and Balanced Scorecards Put your strategy into action-by integrating operational tools such as process dashboards, rolling forecasts, and activity-based costing Test and update your strategy-using carefully designed management meetings to review operational and strategic data
	Category: Title :	LEADERSHIP KNOW-HOW : THE 8 SKILLS THAT SEPARATE PEOPLE WHO PERFORM FROM THOSE WHO DON'T
	Author(s) : Publisher : Synopsis :	RAM CHARAN AND GERI WILLIGAN RANDOM HOUSE Ram Charan's insight into the real content of leadership provides you with the eight fundamental skills needed for success in the twenty-first century: Positioning (and, when necessary, repositioning) your business by zeroing in on the central idea that meets customer needs and makes money Connecting the dots by pinpointing patterns of external change ahead of others Shaping the way people work together by leading the social system of your business Judging people by getting to the truth of a person Molding high-energy, high-powered, high-ego people into a working team of leaders in which they equal more than the sum of their parts Knowing the destination where you want to take your business by developing goals that balance what the business can become with what it can realistically achieve Setting laser-sharp priorities that become the road map for meeting your goals Dealing creatively and positively with societal pressures that go beyond the economic value creation activities of your business
	Category: Title :	CORPORATE TURNAROUNDS OUT OF THE ASHES: TOOLS FOR RECOVERING CORPORATE HEALTH
	Author(s) : Publisher : Synopsis :	JEAN FREDERIC MOGNETTI JOHN WILEY & SONS LTD. Take a management journey to the heart of the restructuring of SN Brussels Airlines, sharing the dos and don'ts of Jean-Frédéric Mognetti's three years of hands-on experience as restructuring catalyst to the company. In 2002 SN rose out of the ashes of Belgian airline SABENA, witnessing a remarkable turnaround and returning to continuing profits as early as the second year of operations, even going on to acquire Virgin Express in 2005. This was achieved with a modest equity investment of Ç150 million, 12 times less than the cash that Swiss International Airlines, SN's former sister company, burned through in the same conditions.
	Category: Title :	INNOVATION INNOVATION TO THE CORE: A BLUEPRINT FOR TRANSFORMING THE WAY YOUR COMPANY INNOVATES
	Author(s) : Publisher : Synopsis :	PETER SKARZYNSKI AND ROWAN GIBSON HARVARD BUSINESS PRESS If you're like most business leaders, innovation now tops your corporate agenda. But despite all the talk and excitement about the importance of innovation, managers have so far found scant help for innovating in a systematic way that fuels consistent growth and sustained success. In "Innovation to the Core," Strategos CEO Peter Skarzynski and business strategist Rowan Gibson change all that. They share the accumulated wisdom from Strategos--the consulting firm founded by Gary Hamel and led by Skarzynski that helps clients instill innovation into their very core. Drawing on a wealth of stories and examples, the book shows how companies of every stripe have overcome the barriers to successful, profitable innovation. You'll find parts devoted to crucial topics--such as how to organize the discovery process, generate strategic insights, enlarge your innovation pipeline, and maximize your return on innovation. Frequent hands-on tools--frameworks, checklists, probing questions--help you put the book's ideas into action. Crafted in close coordination with Gary Hamel--the man who Fortune magazine has called "the world's leading expert on business strategy"--"Innovation to the Core" is the definitive field book for making innovation a core competence in your organization.
	Category: Title :	LEADERSHIP LEADING THROUGH CONFLICT: HOW SUCCESSFUL LEADERS TRANSFORM DIFFERENCES INTO OPPORTUNITIES
	Author(s) : Publisher : Synopsis :	MARK GERZON HARVARD BUSINESS SCHOOL PRESS Negotiation practitioner and expert Gerzon finds that opportunities for mediation abound in business, education and government largely because those in charge simply are not listening to stakeholders, cohorts, clients, and each other. They certainly are not doing enough of what he calls "third-side" or transformational leadership, in which those involved seek a solution that results in a positive outcome for all. Gerzon examines certain styles of leadership and proposes instead that leaders act as mediators, incorporating integral vision, systems thinking, presence, inquiry, conscious conversation, dialogue, bridging and innovation. He includes 15 guidelines mediators should follow in times of crisis.
	Category: Title :	GENERAL MANAGEMENT GROUNDSWELL: WINNING IN A WORLD TRANSFORMED BY SOCIAL TECHNOLOGIE
	Author(s) : Publisher : Synopsis :	CHARLENE LI AND JOSH BERNOFF HARVARD BUSINESS SCHOOL PRESS Corporate executives are struggling with a new trend: people using online social technologies (blogs, social networking sites, YouTube, podcasts) to discuss products and companies, write their own news, and find their own deals. This groundswell is global, it's unstoppable, it affects every industry--and it's utterly foreign to the powerful companies running things now. When consumers you've never met are rating your company's products in public forums with which you have no experience or influence, your company is vulnerable. In Groundswell, Charlene Li and Josh Bernoff of Forrester, Inc. explain how to turn this threat into an opportunity. Using tools and data straight from Forrester, you'll learn how to: Evaluate new social technologies as they emerge; Determine how different groups of consumers are participating in social technology arenas; Apply a four-step process for formulating your future strategy; and Build social technologies into your business--including monitoring your brand value, talking with the groundswell through marketing and PR campaigns, and energizing your best customers to recruit their peers. Timely and insightful, this book is required reading for executives seeking to protect and strengthen their company's public image.
	Category: Title :	RISK MANAGEMENT CORPORATE RISK MANAGEMENT. 2nd Edition.
	Author(s) : Publisher : Synopsis :	TONY MERNA AND FAIZAL F. AL,THANI JOHN WILEY & SONS, INC. The book analyzes, compares, and contrasts tools and techniques used in risk management at corporate, strategic business and project level and develops a risk management mechanism for the sequencing of risk assessment through corporate, strategic and project stages of an investment in order to meet the requirements of the 1999 Turnbull report. By classifying and categorizing risk within these levels it is possible to drill down and roll-up to any level of the organizational structure and to establish the risks that each project is most sensitive to, so that appropriate risk response strategies may be implemented to benefit all stakeholders.
	Category: Title :	LEADERSHIP FIVE MINDS FOR THE FUTURE
	Author(s) : Publisher : Synopsis :	STEPHEN SPINELLI, JR., ROBERT M. ROSENBERG AND SUE BIRLEY PRENTICE HALL Gardner (cognition and education, Harvard U.) describes the kinds of minds that people will need to thrive in the eras to come. Generally, he specifies the operations of the minds that will be needed, but does have personal values, and so also considers operations that he believes people should develop in the future. His five types are disciplines, synthesizing, creating, respectful, and ethical.
	Category: Title :	MANAGEMENT THE FUTURE OF MANAGEMENT
	Author(s) : Publisher : Synopsis :	GARY HAMMEL AND BILL BREEN HARVARD BUSINESS SCHOOL PRESS World-renowned business expert Gary Hamel (strategic and international management, London Business School) argues that operational excellence and new business models are not the keys to long-term business success, but rather success lies in management innovation in terms of mobilizing talent, allocating resources, and building strategies. He offers managers insights into how to break away from the current, out-of-date management model to become 21st-century management pioneers, prepared to reinvent the principles, processes, and practices of management for the postmodern age.
	Category: Title :	LEADERSHIP WHEN PROFESSIONALS HAVE TO LEAD: A NEW MODEL FOR HIGH PERFORMANCE
	Author(s) : Publisher : Synopsis :	THOMAS J. DELONG., JOHN J. GABARRO AND ROBERT J. LEES HARVARD BUSINESS SCHOOL PRESS Professional service firms (PSFs) are facing a more competitive global landscape as well as escalating expectations from clients. Delong (management, organizational behavior, Harvard Business School) offers an integrated model of leadership for those in PSFs, based on setting strategic direction, securing partner and associate commitment, execution of strategy, and setting a personal example of behavior. Citing examples from law firms, consultant practices, accounting firms, investment banks, and other PSFs, he shows PSF leaders how to create an inclusive culture with support for essential B players as well as for the achievement-oriented people who gravitate toward PSFs.
	Category: Title :	MANAGEMENT RAPID TRANSFORMATION: A 90-DAY PLAN FOR FAST AND EFFECTIVE CHANGE
	Author(s) : Publisher : Synopsis :	BEHNAM N. TABRIZI HARVARD BUSINESS SCHOOL PRESS Profound organizational transformation takes years and in most cases is unsuccessful, right? Not according to change expert Behnam Tabrizi. In "Rapid Transformation: A 90-Day Plan for Fast and Effective Change," Tabrizi shows you how to accomplish successful transformational change in your firm in just 90 days. Based on 10 years of research into more than 500 leading companies, including 3M, IBM, GE, Nissan, Apple, Bay Networks, Verisign, HP, and Best Buy, this book demystifies fast, effective change and lays out a clear roadmap for achieving it. Tabrizi's 90-day transformational model comprises three main phases, each lasting 30 days. The model enables you to analyze your company's specific challenge, develop a new course of action, and carry out the plan. Moreover, you apply the model in parallel with the normal workings of your organization so you don't have to put your company on hold for the sake of the change effort. With its detailed recipe and insightful stories from actual corporate reinventions, this book defies long-held assumptions about change and provides a practical and immediately actionable guide.
	Category: Title :	PRODUCT MANAGEMENT GLOBAL BRAND INTEGRITY MANAGEMENT: HOW T PROTECT YOUR PRODUCT IN TODAY'S COMPETITIVE ENVIRONMENT
	Author(s) : Publisher : Synopsis :	RICHARD S. POST AND PENELOPE N. POST MCGRAW-HILL PrDoes your management strategy protect your brand? Who will be the new global business leaders? Those who understand that managing brand and product integrity is crucial to long-term market and financial success. Global Brand Integrity Management presents a blueprint for protecting the core revenue-related assets of your company-brand, product, and information-in the global marketplace. Authors Richard Post and Penelope Post explain why and how to implement a brand/product integrity program, translating security practice into management principles that lower risk, ensure authenticity of products, enhance brand awareness and loyalty, and, ultimately, increase profitability and shareholder value. Among the tools for developing and maintaining your program: Inc Questions CEOs should ask their executives about product integrity Methods for capturing the attention of employees and measuring their performance Risk profiles for key assets developed at each stage of a product's life cycle Best practices for cost-effective, day-to-day management of a brand or product International case studies that illustrate specific problems and the implementation measures taken to protect the brand or product
	Category: Title :	RISK MANAGEMENT THE ESSENTIALS OF RISK MANAGEMENT
	Author(s) : Publisher : Synopsis :	CROUHY, MICHEL., GALAI, DAN & MARK, ROBERT MCGRAW-HILL Risk Management is no longer confined solely to risk management specialists. Stakeholders ranging from employees to investors must understand how to quantify the tradeoffs of risk against the potential return. The failure to understand the essential nature of risk can have devastating consequences. Globally renowned risk and corporate governance experts Michel Crouhy, Dan Galai, and Robert Mark have updated and streamlined their bestselling professional reference Risk Management to introduce you to the world of risk management without requiring you to know the intricate formulas and mathematical details.
	Category: Title :	RISK MANAGEMENT THE ESSENTIALS OF RISK MANAGEMENT
	Author(s) : Publisher : Synopsis :	CROUHY, MICHEL., GALAI, DAN & MARK, ROBERT MCGRAW-HILL Risk Management is no longer confined solely to risk management specialists. Stakeholders ranging from employees to investors must understand how to quantify the tradeoffs of risk against the potential return. The failure to understand the essential nature of risk can have devastating consequences. Globally renowned risk and corporate governance experts Michel Crouhy, Dan Galai, and Robert Mark have updated and streamlined their bestselling professional reference Risk Management to introduce you to the world of risk management without requiring you to know the intricate formulas and mathematical details. The Essentials of Risk Management is the first book to make even the most sophisticated risk management approaches simultaneously accessible to both risk and non risk professionals. It will help you to: Increase the transparency of your risk management program to satisfy shareholders, employees, regulators, and other important constituencies Keep on top of the continuing evolution of best-practice risk policies and methodologies and associated risk infrastructures Implement and efficiently communicate an organization-wide Enterprise Risk Management (ERM) approach that encompasses market, credit, liquidity, operational, legal and regulatory, business, strategic and reputation risks Navigate thorny areas including risk policies, risk methodologies, economic capital, regulatory capital, performance measurement, asset-liability management, and more Efficiently allocate limited corporate resources to comply with the new generation of risk regulation and corporate governance regulation As a non-risk professional or board member, you are being called on more than ever before to make sophisticated assessments of your organization's risk exposures as well as play a critical role in its formal risk management process. The Essentials of Risk Management tells you what you need to know to succeed in this challenging new environment.
	Category: Title :	RISK MANAGEMENT TRANSFORMING YOUR GO-TO-MARKET STRATEGY: THE THREE DISCIPLINES OF CHANNEL MANAGEMENT
	Author(s) : Publisher : Synopsis :	RANGAN V. KASTURI HARVARD BUSINESS SCHOOL PRESS Most distribution channels are outdated and unwieldy, serving neither customers nor channel partners adequately. Despite new technologies that have streamlined many transactions and processes, a general lack of leadership combined with flawed and deeply ingrained structures make distribution channels exceedingly difficult to change. What companies need, says V. Kasturi Rangan, is a new approach to going to market--channel stewardship--that simultaneously addresses customers' best interests and drives profits for all channel partners. In Transforming Your Go-to-Market Strategy, Rangan shows how any member of a distribution channel can adopt this role and learn how to shape an effective, constantly evolving, and mutually beneficial channel strategy. This book outlines three disciplines that companies must master to navigate the complex distribution environment successfully: map the industry channel, build and edit one's own channel continuously to best serve customers, and align and influence one's channel value chain to ensure that all parties reap appropriate rewards. Rangan also provides guidance on managing multiple channels, integrating the Internet into a channel strategy, and overcoming common barriers that impede transformation. A fresh approach to designing and managing channels for the long term, this book helps firms expand value for customers, partners, and the bottom line.
	Category: Title :	MANAGEMENT-LEADERSHIP MANAGEMENT SKILLS: A JOSSEY-BASS READER
	Author(s) : Publisher : Synopsis :	JOSSEY-BASS BUSINESS & MANAGEMENT SERIES JOSSEY-BASS Management Skills contains the best thinking from the biggest names in business management on a wide range of subjects including leadership, shaping the work environment, change, communicating, hiring and motivating employees, leading teams, and much more. The author list of this invaluable resource reads like a who's who of business management. This extraordinary collection features chapters from Robert R. Albright, David Batstone, Warren Bennis, Lee G. Bolman, Richaurd Camp, David R. Caruso, Terrene E. Deal, Christina A. Douglas, Peter Drucker, Deborah L. Duarte, Michael Finley, J. Davidson Frame, Bill George, T. George Harris, Todd D. Jick, Rosabeth Moss Kanter, James M. Kouzes, Edward E. Lawler III, Patrick Lencioni, Clinton O. Longenecker, David H. Maister, Marick F. Masters, Cynthia D. McCauley, Patrick J. McKenna, Henry Mintzberg, Dana M. Muir, David A. Nadler, Mark B. Nadler, Burt Nanus, Parker J. Palmer, Terry Pearce, Jeffrey Pfeffer, Barry Z. Posner, Robert E. Quinn, Kathleen Kelley Reardon, Harvey Robbins, Peter Salovey, Steven B. Sample, Jack L. Simonetti, Douglas K. Smith, Nancy Tennant Snyder, Barry A. Stein, Robert I. Sutton, and Mary E. Vielhaber.
	Category: Title :	FRANCHISING FRANCHISING: PATHWAY TO WEALTH CREATION
	Author(s) : Publisher : Synopsis :	STEPHEN SPINELLI, JR., ROBERT M. ROSENBERG AND SUE BIRLEY PRENTICE HALL Franchising: Pathway to Wealth Creation is franchising as true entrepreneurship, for every potential franchisor and franchisee ready to generate large-scale wealth. Authors include the entrepreneur who built the world's largest system of Jiffy Lube franchises, the executive who grew Dunkin' Donuts by 1,000%, and the franchising expert at the world's #1 franchise bank lender. This remarkable team covers every step from assessment through cashing out, every element of the product/service delivery system, and every facet of the franchisee/franchisor relationship.
	Category: Title :	MANAGEMENT-PERFORMANCE STANDARDS KEY PERFORMANCE INDICATORS: DEVELOPING, IMPLEMENTING, AND USING WINNING KPI'S
	Author(s) : Publisher : Synopsis :	DAVID PARMENTER JOHN WILEY & SONS, INC. Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.
	Category: Title :	ENTREPRENEURSHIP SUCCESSFUL BUSINESS PLANNING FOR ENTREPRENEURS
	Author(s) : Publisher : Synopsis :	JERRY W. MOORMAN AND JAMES W. HALLORAN THOMSON SOUTH-WESTERN Successful Business Planning For Entrepreneurs introduces the theory, tools, and techniques for launching and managing entrepreneurial businesses. Different in approach from traditional college texts that are highly theoretical, this text contains real-world applications and projects to encourage group discussions and help students succeed in daily life. Practical topics are addressed for the budding capitalist: Ethics for Entrepreneurs, The Global Entrepreneurship in a bottle, A Case in Point, Fun Facts, and Small Business Technology. The chapters and units adhere to the Small Business Administration's guidelines for creating a business plan. You as an Entrepreneur Explore entrepreneurial opportunities and the related ethical, legal, and regulatory environments Determine competitive advantage strategies Develop business plans Analyze sources of funding Develop marketing strategies (Product, promotion, pricing, distribution) Manage human resources, risk, and insurance Evaluate financial performance
	Category: Title :	MANAGEMENT-ORGANIZATIONAL EFFECTIVENESS FIVE KEY PRINCIPLES OF CORPORATE PERFORMANCE MANAGEMENT
	Author(s) : Publisher : Synopsis :	PALADINO BOB JOHN WILEY & SONS, INC In Five Key Principles of Corporate Performance Management, Bob Paladino shares his decades of experience to provide proven, real-world implementation insights from globally recognized and award-winning organizations. You'll discover what today's Fortune 100 companies are doing right, and how to implement their enterprise techniques and strategies within your own organization to maximize success.
	Category: Title :	TRAINING-JOB PERFORMANCE BEYOND TRANSFER OF TRAINING: ENGAGING SYSTEMSS TO IMPROVE PERFORMANCE
	Author(s) : Publisher : Synopsis :	MARY L. BROAD JOHN WILEY & SONS, INC. Did you know that an average of only 10%-20% of training resulted in changing or enhancing an employee s performance on the job. So, why train? Picking up where her first book, the landmark Transfer of Training, left off (and retaining some of the most salient sections and strategies), this completely updated take on the topic shows trainers and performance professionals how to: Gain and maintain effective performance in complex systems. Find and engage clients and stakeholders in transfer of learning efforts. Support transfer of learning in E-environments. Evaluate the success transfer of learning interventions.
	Category: Title :	SOCIAL PROBLEM AND SERVICES TAKING PHILANTHROPY SERIOUSLY: BEYOND OBLE INTENTIONS TO RESPONSIBLE GIVING
	Author(s) : Publisher : Synopsis :	WILLIAM DAMON AND SUSAN VERDUCCI INDIANA UNIVERSITY PRESS Strategies for effective and responsible giving Many acts of charitable giving fail in their stated goals and some are actually harmful. In Taking Philanthropy Seriously, the authors explain why this state of affairs exists. They outline solutions, ranging from those that equip philanthropists to do good work to those that build a domain of philanthropic knowledge, ethical codes, and best practices. Attention is also given to considering recipients' needs, frustrations, and hopes for support. Philanthropic leaders disclose instances of both good and compromised work, show how ethical concerns are secondary to "success" in philanthropy, and reveal strategies to promote effective and ethical conduct.
	Category: Title :	PERSONNEL MANAGEMENT COMPETENCE AT WORK: MODELS FOR SUPERIOR PERFORMANCE
	Author(s) : Publisher : Synopsis :	LYLE M.SPENCER & SIGNE M.SPENCER JOHN WILEY & SONS Provides analysis of 650 jobs, based on 20 years of research using the McClelland/McBer job competence assessment (JCA) methodology. Includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.