Malaysian Institute of Management


-	CORPORATE SOCIAL RESPONSIBILITY (CSR)	JAN	FEB	MAR	APR
-	CSR Reporting (New!)	--	-	4-5	--
-	MIM-ARM Foundation Certificate in CSR (New!)	-25-27	-	1-3	-
-	COMMUNICATION
	Effective Business Writing Skills	--	-	10-12	--
	Presenting with Impact & Purpose	-	-	17-19	-
	Write It Right, Say It Correctly	20-21	-	-	19-20
-	The Write Way To Effective Report Writing (New!)	-	8-9	-	-
-	Excellent Communication With NLP (New!)	18-19	-	-	26-27
-	Kemahiran Berkomunikasi (New!)	-	-	-	28-29
-	Results Driven Communication and Influencing Skills (New!)	-	-	3-4	-
-	CREATIVITY & INNOVATION
-	Enhancing Analytical & Creative Thinking Skills	-	3-4	-	-
-	Thinking Outside The Box	26-27	-	-	7-8
-	CUSTOMER SERVICE
-	Customer Service "Above & Beyond" (New!)	-	-	1-2	-
	Effective Telephone Skills in Customer Service	-	-	24-25	-
-	Perkhidmatan Kakitangan Barisan Hadapan Yang Cemerlang (New!)	-	-	-	21-22
-	Turning Service Into Lifetime Loyalty (New!)	-	-	-	7-8
-	FINANCE
-	Basic Accounting (New!)	-	-	17-18	-
	Essentials of Financial Management	-	-	1-2	-
-	Essentials Of Taxation (New!)	-	-	15-16	-
	Finance for Non-Finance Managers	-	-	-	5-6
-	Financial Management For SMEs	18-19	8-9	24-25	26-27
-	HUMAN CAPITAL MANAGEMENT
-	How To Design, Assess And Implement Your Training Modules Creatively	-	-	-	5-7
	HR for Non-HR Managers	--	-	1-2	-
-	Manager As A Coach (New!)	-	-	22-24	-
-	Successful Behavioural Interview Techniques for Managers	-	-	19-20	-
-	ICT
	MIM International Computer Driving Licence Boot Camp	-	-	17-19	-
-	MIM "MANAGEMENT HOW-TO" SERIES
-	Specific HR Strategies In Challenging Times (New!)	-	--	-	13-14
-	MANAGEMENT LEADERSHIP
	Assertiveness Skills for Leaders (Leading People for Results)	-	-	29-31	-
	Building Strong Management Skills	-	-	15-17	-
-	Building A Cohesive Team Using Persuasive Leadership Skills	-	-	-	19-20
	Developing Effective Managerial Skills	-	8-12	-	5-9
-	Effective Middle Management	-	-	22-24	-
	Fundamentals of Management	-	-	-	26-27
-	MARKETING & SALES
	Art of Selling - How to sell the SMART way!	-	-	17-19	-
	Branding As An Effective Market-driven Business Strategy	-	-	10-11	-
-	Delivering Customer Satisfaction (New!)	-	8-9	-	28-29
-	Effective Sales Training with NLP	-	-	-	12-13
	Key Account Management - Growing Your Business Strategy	20-21	-	-	26-27
-	Power Negotiation Using Psyshological Tools	-	3-4	-	-
	Strategic Marketing Management Series 1: An Essential Guide To Creating Customer Value	-	-	22-23	-
	Strategic Marketing Management Series 2: Winning Strategic Analysis & Competitive Advantage Develop	-	--	-	19-21
-	PERSONAL DEVELOPMENT
-	Dealing Confidently With Difficult People At Work (New!)	-	-	--	19-20
-	Dynamic Personal Development	-	-	1-2	-
-	Effective Problem Solving & Decision Making	-	3-4	-	-
-	Emotional Intelligence @ Work	-	-	-	5-6
-	Kepintaran Emosi (Dalam Mengharungi Cabaran Di Tempat Kerja)	-	-	-	12-13
-	Personal Empowerment with NLP	-	-	17-18	-
-	Personal Success and Leadership Programme - Creating A Success Mindset	-	-	22-23	-
-	Professional Business Image	-	8-9	-	-
-	Strategic Negotiation for Effective Results	-	-	-	7-8
	Time Management & Personal Effectiveness	25-26	-	-	12-13
-	PROJECT MANAGEMENT
-	PMP Exam Preparation	18-22	-	-	--
	Project Management for Beginners	-	-	1-2	-
	Project Management Leadership	-	--	-	26-29
	Successful Project Management	-	-	22-25	-
-	QUALITY MANAGEMENT
-	Improving Productivity & Profitability Through Quality Techniques (New!)	-	-	-	14-15
-	STRATEGIC MANAGEMENT
-	Business Model Innovation - How To Break The Rules And Change The Game Of Doing Business (New!)	-	-	-	5-7
	Making Strategic Work - The Balanced Scorecard Way	-	-	-	14-16
	Strategic Thinking, Planning & Implementation	-	-	10-12	-
	Winning With Break-Out Strategy (BOS): Moving Beyond Blue Ocean	-	-	3-5	-
-	SUPERVISORY MANAGEMENT
	Kemahiran Menyelesaikan Masalah	-	-	15-16	-
	Penyeliaan Berkesan	-	8-9	-	-
	Towards Supervisory Excellence	-	-	10-11	-
-	WORKFLOW MANAGEMENT
-	Joget Workflow - Basic Training Programme (New!)	20-21	-	30-31	28-29
-	Joget Workflow - Advanced Training Programme (New!)	27-28	-	24-25	-
-	WORKPLACE MANAGEMENT
	Administrative Series 1: Developing Positive Attitudes and Habits at The Workplace	25-26	-	-	12-13
	Administrative Series 2: Enhancing Key Skills at The Workplace	-	-	15-16	-
-	Sikap dan Tabiat Positif untuk Pentadbir Profesional (New!)	-	3-4	-	-
-	MIM PROFESSIONAL CERTIFICATION & DIPLOMA PROGRAMMES	JAN	FEB	MAR	APR
-	MIM-ARM Certified Professional CSR Manager (MIM-ARM CPCSRMÖ) Programme (New!) (Each intake is conducted over 3 months)	-Intake 1 Block 1 (Mar 1-5) Block 2 (Mar 15-19) Project Presentation: 8 April 2010
-	MIM Certified Professional Entrepreneur (MIM-CPEÖ) Programme (Each intake is conducted over 3 months)	--Intake 3 Block 1 (Mar 8-12) Block 2 (Apr 12-15)
-	MIM Certified Professional Frachise Manager (MIM-CPFMÖ) Programme (Each intake is conducted over 3 months)	-Intake 3 Block 1 (Mar 21-25) Block 2 (Apr 18-23)
-	MIM Certified Professional Intellectual Property Manager (MIM-CPIPMÖ) Programme (Each intake is conducted over 2 months)	-Intake 8 Block 1 (Mar 2-4) Block 2 (Mar 16-18) Block 3 (Apr 5-8)-
-	MIM Certified Professional Trainer (MIM-CPTÖ) Programme (Each intake is conducted over 2 months)	-Intake 13 Block 1 (Mar 1-6) Block 2 (Mar 16-18) Block 3 (Apr 5-7)-
-	MIM Work Based Diploma in Management Programme (Each intake is conducted over 12 months)	-Intake 2 Commencing on 23 Jan 2010
-	MIM-PSMB SME DEVELOPMENT PROGRAMMES	JAN	FEB	MAR	APR
-	MIM PSMB SME CEOs / Owners Managership Development Programme (Small)	-Block 1 (Feb 5-7) Block 2 (Feb 27-28) Block 2 (Mar 1)
-	MIM PSMB SME CEOs / Owners Managership Development Programme (Medium)	-Block 1 (Mar 19-21) Block 2 (Apr 2-4)
-	MIM PSMB SME CEOs / Owners Managership Development Programme (Large)	-Block 1 (Apr 9-11) Block 2 (Apr 16-19)

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For more information about these programmes, please contact MIM Customer Service at
Tel: 03-2172 5555 or e-mail us at enquiries@mim.org.my