This programme empowers the participants with the consultative approach and mindset and the consultative selling skills needed to provide more professional customer engagements and to increase their sales success rates.
Consultative Selling Strategies
Course Introduction
- Directors
- Senior Managers
- Managers
- Team Leaders
- Executives
- At the end of this programme, you will be able to apply the consultative selling approach onto your daily customer engagements to improve your customer experience and boost your sales success rates.
- This is a highly interactive training programme, whereby you are to gain from the learning points through experiential activities.
- Consultant vs Seller (Diving into both mindsets)
- Marketplace (External factors, PESTLE)
- Customer Challenges (From within too)
- Making the Connection! (Developing contact strategy)
- Value Propositioning (ROI, WIIFM, Case Studies)
- Questioning with Impact (MEDDIC)
- Gaining Customer Buy-In (Quantifying the business impact)
- Driving Action (Sealing post-training action items)