CPD TALK: Negotiation Skills and Techniques


Whether we’re in business or otherwise, each one of us is involved in negotiating with others – consciously or unconsciously – on a daily basis. Negotiation is of paramount importance for leaders and is a vital tool to motivate and encourage others. From time-management struggles to managing employees, work/life balance issues and even parenthood, opportunities to hone negotiation skills are everywhere. Improving your negotiation skills can mean greater peace of mind, increased harmony among the team, and the chance to advance personal and business relationships toward future success. There are several basic elements, common to most negotiation situations that one needs to become familiar with to accomplish a happy ending for all. Negotiation is not just about winning and getting what you want all the time. It covers both tangibles such as physical objects and intangibles such as relationships and feelings.