MIM Management Magazine

MANAGEMENT
Published quarterly by
Institute Pengurusan Malaysia (22978-D)
Malaysian Institute of Management

Chairman
Dato' Mohd Iqbal bin Kuppa Pitchai Rawther

Chief Executive Officer
Dr Nazily Noor, MMIM

Publication Committee
Dato' Ng Tieh Chuan, FMIM (Advisor)
Dr Nazily Noor, MMIM
Sarina Mohd Chan, AMIM
Barry Mark Westerhout

MPH Group Magazine

Chief Operating Officer
Swaminathan MV

General Manager
V.S. Ganesan

Editor
Sharmini M. Rethinasamy

Sub Editor
Teri P.A Wong

Contributions
Article contributions are welcome and MIM/MPH reserves the right to edit for clarity and reasons of space.
Submit articles to magazine@mim.org.my.

Advertisement
For details, please contact:
Sarina Mohd Chan
e-mail: magazine@mim.org.my
Tel: 603-2172 5555
Fax: 603-2172 5563

All rights reserved.
Copyright c 2007
Malaysian Institute of Management.
No part of this publication may be reproduced in any form without prior written permission from the publisher. The views expressed in the articles are those of the authors and do not necessarily reflect the views of the Institute.

HEAD OFFICE

Malaysian Institute of Management
227 Jalan Ampang, 50450 Kuala Lumpur
Tel: 603-2172 5555
Fax: 603-2172 5563
E-mail: enquiries@mim.org.my
Website: www.mim.org.my

Printed by
MPH Group Printing (M) Sdn Bhd
No. 31, Jalan 2/148A
Taman Sungai Besi Industrial Park
57100 Kuala Lumpur

Distributed by
MPH Distributiors Sdn Bhd

January-March 2010

A Magazine of Institut Pengurusan Malaysia

JANUARY - MARCH 2010 Vol.45 No.1

MALAYSIAN INSTITUTE OF MANAGEMENT

-www.mim.org.my

KDN PP938/10/2010 (025925)

ISSN 0542-4003

W. MALAYSIA RM10.00
E. MALAYSIA RM12.00

MIM MANAGEMENT MAGAZINE is the Malaysian Institute of Management's quarterly magazine distributed free to its members. It contains the latest in management standards and practices, management articles, reports on the Institute's events and activities for its members including information on human capital development programmes organised by MIM.

The Management Magazine is now available for purchase:

To order, click here

To subscribe, click here
To advertise, click here

To contribute, click here

CONTENTS
COVER STORY
18	Eddie Tang: The Accidental Hotelier speaks of his new career challenge
FEATURES
24	Back on Familiar Grounds MIM’s new Chairman, Dato’ Mohd Iqbal talks about his new role and the future development of MIM
28	An Eye on the Global Front MIM’s new CEO Dr Nazily Noor is full stern ahead with plans to tackle international frontiers
31	Women to the Fore Datin Paduka Seri Rosmah Mansor encourages more women go courageously step into bigger roles and make a difference in their lives
34	Managing Resources From An Islamic Perspective by embracing principles that will lead to prosperity
40	8 Ways to Ensure Productivity after a restructuring exercise
44	Maxed Emotions Best selling author Daniel Goleman reveals why emotional intelligence is the key to success in the business world
48	Ditch This Sales Mindset Now! Why “all the customers must go through me” sales practice is hindrance to your sales performance
50	The Social Media Boon Find out how social media can help your business
54	CEO Paradigm: Changing the Way We Change How to evolve effectively to remain on top of the heap
60	Passing the Baton... A Tribute to Jen. Tan Sri Dato’ Zain Hashim
64	What’s the Buzz About Knowledge Management Discover key elements to drive your organisations learning capabilities
68	Culture and Ethos of Excellence Tiara Beach Resort delivers its best in guest service R and strategic IT implementation
EXECUTIVE LIFESTYLE
72	Hobbyist: Ships Ahoy! Mohd Rejab models old ships to scale with meticulous care and passion
75	The New Diesels! The new BMW 320d and 520d go green with muscle to boot!
76	Watch It! Managing time with style...
77	Geared Up: The gadgets that help you work hard and play hard
78	China On Track While on business trips, take a bit of time to soak in some of the beautiful sights of China’s major cities
80	Your Health: Nip those nagging problems and put a little skip back in your step
MPH EXECUTIVE DIGEST
82	A New Sun Rises In the East Find out how the Chinese hegemoney be expressed and how will the West deal with its displacement
86	Making Business Inroads Into China Discover which legal form of business best suits your entry into China
89	China’s Lap of Luxury Discover if China is a profitable market for luxury brands
92	China’s Economic Resurgence Discover how a formidable cooperation with China can drive the ASEAN economy
94	Becoming A High Reliability Organisation Develop ways of acting and styles of learning to manage the unexpected better
REGULARS
08	CEO’s Foreward
10	Editor’s Note
14	Viewpoint
17	Getting Ahead
96	Turning Knowledge into Power