Malaysian Management Review

MALAYSIAN MANAGEMENT REVIEW
Published twice a year by
Institute Pengurusan Malaysia (22978-D)
Malaysian Institute of Management

Chief Executive Officer
Dr Wilson Tay

Editorial Committee
Dato' Ng Tieh Chuan
Dr Barbara Tey
Sarina Chan
Barry Mark Westerhout

Contributors
Manuscripts and editorial correspondence relating to the regular issue of the journal should be addressed to The Chief Editor, Malaysian Management Review at the Head Office address.

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The journal is distributed free to all group and individual members of the Malaysian Institute of Management. Subscription for four issues (two years) is RM58.00 (Peninsular Malaysia) and RM65.00 (Sabah, Sarawak, Brunei & Singapore). Prices includes postage. For other countries, please write in to the Head Office or e-mail to sarina@mim.org.my

The views expressed in the articles are those of the authors and do not necessarily reflect the views of the Institute.

Copyright c 2006
Malaysian Institute of Management. All rights reserved. No part of this publication may be reproduced in any form without prior written permission from the publisher.

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A Journal of Institut Pengurusan Malaysia

KDN PP915/2/2008

ISSN 0025-1348

www.mim.org.my

July - December 2008 Vol.43 No.2

MIM MALAYSIAN MANAGEMENT REVIEW (MMR) is the Malaysian Institute of official journal of the Malaysian Institute of Management. It is published twice a year, June and December. The Review is distributed free to members of the Institute and through subscription to individuals, educational institutions and corporate organisations, both local and abroad.

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CONTENTS

1 SEARCH YOUR SOUL: ARE YOU A CORPORATE PSYCHOPATH OR GREAT LEADER?
Dr Shelen Ho

25 HIGH INVOLVEMENT HRM PRACTICES OF SERVICE CORPORATIONS IN MALAYSIA: WHAT DO EMPLOYEES AND SUPERVISORS SAY?
Dr Angeline Tay

37 JOB SECURITY: MITIGATING THE EFFECTS OF JOB LOSS
Professor Dr Hazman Shah Abdullah and
Associate Professor Dr Hjh Raja Munirah Bte Raja Mustapha

53 THE EXERCISE OF SOCIAL POWER, WORK AUTONOMY AND SATISFACTION WITH SUPERVISION IN MALAYSIAN INDUSTRIAL SETTINGS
Lee Kim Lian and Dr Low Guan Tui

71 THE IMPACT OF EXTERNAL ENVIRONMENT ON INTRAPRENEURIAL BEHAVIOUR WITHIN THE MANUFACTURING SECTOR
Al Mansor Abu Said and Professor Dr Mohd Razali Mohamad

87 VARIATIONS IN PERFORMANCES IN CHINESE SMALL AND MEDIUM ENTERPRISES
Mohamad Hanapi and Ching Ing Sung