- COMMUNICATION APR MAY JUN JUL
- Delivering Powerful Presentations 1-2 - - 1-2
- Effective Business Writing Skills for Managers - 5-7 -- -
smidec-bullet.gif (43 bytes) Presenting with Impact & Purpose - 12-14 - --
smidec-bullet.gif (43 bytes) Write It Right, Say It Correctly (New!) -7-8 - - -
- CREATIVITY & INNOVATION
- Enhancing Analytical & Creative Thinking Skills -14-15 - -- 21-22
- Thinking Outside The Box - 12-13 - -
- CUSTOMER SERVICE
- Customer Service Excellence 7-8 - - -
- Effective Telephone Skills in Customer Service - - - 9-10
- FINANCE
smidec-bullet.gif (43 bytes) Essentials of Financial Management - 14-15 - 28-29
smidec-bullet.gif (43 bytes) Finance for Non-Finance Managers - - 10-11 -
- High-Impact Profit Planning Techniques For Managers (New!) 16-17 - - 14-15
- HUMAN CAPITAL MANAGEMENT
- Coaching & Counseling For Performance - 12-13 - -
- How To Design, Assess And Implement Your Training Modules Creatively (New!) - - - 15-17
- How To Effectively Manage Difficult Employees 2-3 - - 7-8
- Identifying & Analysing Training Needs (New!) 16-17 - 23-24 -
- Managing Key HR & Employment Law Issues (New!) - - - 16-17
- Storytelling: How To Lead & Inspire Through The Use of Stories (New!) - - 25-26 -
- Talent Management for High Performance Organisations 22-23 - - 1-2
- The Art & Skills of Managing People Effectively - 7-8 - -
- ICT
smidec-bullet.gif (43 bytes) MIM International Computer Driving Licence Boot Camp - 26-28 - 8-10
- KNOWLEDGE MANAGEMENT
- Advanced Knowledge Management Essentials/Rationale (Theme I of CKM) - - - 24-25
- MANAGEMENT LEADERSHIP
- Adaptive Leadership for Sustainable Organisational Excellence (New!) - - - 16-17
smidec-bullet.gif (43 bytes) Assertiveness Skills for Leaders (Leading People for Results) 21-22 - 23-24 --
- Building Strong Management Skills (New!) 14-16 - 17-19 -
- Developing Effective Managerial Skills - - 23-27 -
- Effective Middle Management - - - 2-4
- Fundamentals of Management (New!) - 26-27 - -
smidec-bullet.gif (43 bytes) Job of General Manager (New!) - - 16-20 -
- Strategic Thinking, Planning and Implementation - 26-28 - -
- Using Neuro Linguistic Programming (NLP) To Improve Your Leadership Skills (New!) 21-22 - - -
- MARKETING & SALES
smidec-bullet.gif (43 bytes) Art of Selling - How to sell the SMART way! - 5-7 - 28-30
- Effective Sales Training with NLP (New!) - 12-13 - -
- Effective Telesales Techniques 14-15 - - 14-15
- Power Negotiation Using Psyshological Tools (New!) 9-10 - - 22-23
- Strategic Marketing Management (New!) - - 23-24 -
- Winning In The Marketplace with Competent Customer & Competitor Assessment (New!) - 8-9 - -
- PERSONAL DEVELOPMENT
- Dynamic Personal Development 28-29 - - 14-15
- Effective Problem Solving & Decision Making - 26-27 - -
- Emotional Intelligence @ Work 2-3 - 9-10 -
- Kepintaran Emosi (Dalam Mengharungi Cabaran Di Tempat Kerja) (New!) 21-22 - - -
- Personal Empowerment with NLP (New!) 23-24 - - 21-22
- Personal Success and Leadership Programme - Creating A Success Mindset - 28-29 - -
- Professional Business Image & Social Etiquette (New!) - 21-22 - -
- Strategic Negotiation for Effective Results 8-9 - 24-25 -
- Time Management & Personal Effectiveness - - 4-5 -
- PROJECT MANAGEMENT
smidec-bullet.gif (43 bytes) Managing Project Risks 31 Mar-3 Apr - - -
- PMP Exam Preparation - 26-30 - -
smidec-bullet.gif (43 bytes) Project Management for Beginners - - 23-24 -
smidec-bullet.gif (43 bytes) Project Management for Business Manager - - 9 -
- Project Management Leadership - - - 7-10
smidec-bullet.gif (43 bytes) Successful Project Management 14-17 - 16-19 -
- QUALITY MANAGEMENT
- 7 New Management and Planning Tools (7MP) (New!) - - 2-3 --
- The Process of Continuous Improvement (Kaizen) (New!) - 5-6 - -
- Managing for Excellence in Quality and Productivity (New!) 7-9 - - 14-16
- STRATEGIC MANAGEMENT
- Change Management - Winning Organisational Change - 14-16 - 2-4
- Making Strategic Work - The Balanced Scorecard Way (New!) - - 11-13 -
smidec-bullet.gif (43 bytes) Winning with Blue Ocean Strategy (New!) - 21-23- - -
- SUPERVISORY MANAGEMENT
smidec-bullet.gif (43 bytes) Kemahiran Menyelesaikan Masalah - 7-8 - -
smidec-bullet.gif (43 bytes) Penyeliaan Berkesan - - 9-10 -
- Towards Supervisory Excellence - 14-15 - -
- WORKPLACE MANAGEMENT
- Administrative Series 1: Developing Positive Attitudes and Habits For Administrative Professionals 14-15 - - 9-10
- Administrative Series 2: Enhancing Key Skills For Administrative Professionals - 12-13 - 23-24
- Budaya Kerja Yang Positif Dan Cemerlang (New!) - 5-6 - -
smidec-bullet.gif (43 bytes) Pentadbir Yang Cemerlang - - - 30-31
- MIM PROFESSIONAL CERTIFICATION PROGRAMMES
- MIM-IKMI Blended Certified Knowledge Manager (CKM) Programme - - - 24-28
- MIM Certified Professional Entrepreneur (MIM-CPE™) Programme
(Each intake is conducted over 4 months)		 - - Intake 2

Block 1 - (7-10 Jul)
Block 2 - (11-14 Aug)
Block 3 - (8-11 Sep)
Block 4 - (6-9 Oct)
- MIM Certified Professional Frachise Manager (MIM-CPFM™) Programme
(Each intake is conducted over 3 months)		 Intake 2 -
Block 1
(31 Mar-3 Apr)		 Block 2
(12-15 May)		 Block 3
(23-26 Jun)
- MIM Certified Professional Intellectual Property Manager (MIM-CPIPM™) Programme
(Each intake is conducted over 2 months)		 Intake 2- - Intake 3
Block 1
(9-11 Apr)
Block 2
(16-19 Apr)		 Block 3
(7-9 May)		 - Block 1
(9-11 Jul)
Block 2
(23-25 Jul)
Block 3
(13-16 Aug)
- MIM Certified Professional Trainer (MIM-CPT™) Programme
(Each intake is conducted over 2 months)		 -Intake 7 Intake 8
Block 1
(7-12 Apr)
Block 2
(16-18 Apr)
Block 3
(29-30 Apr)		 - Block 1
(9-14 Jun)		 Block 2
(14-16 Jul)
Block 3
(30-31 Jul)

For more information about these programmes, please contact MIM Customer Service at
Tel: 03-2164 5255 or e-mail us at enquiries@mim.org.my