CPD Talk: Building a team of proactive people
• Organisations gain more by encouraging employees to perform organisational citizenship behaviour because it
reduces monitoring and increases organisational performance. It is a behaviour which is challenging to evoke but
nevertheless with organisational commitment the process is smoother for management to encourage this proactive
behaviour among employees.
• The talk will provide information on possible factors based on the research done which will encourage organisational
commitment and how it eventually has an impact towards citizenship behaviour among employees.