web-L&Dprog
PROGRAMME / MONTH JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC
PERSONAL MASTERY                        
• Communication :
Write It Right, Say It Correctly 18-19 2-3 18-19 21-22
Effective Business Writing Skills 19-20 21-22 15-16 16-17
Report Writing For Business & Professional Purposes 7-8 8-9 17-18
Manage Your Meetings and Write Effective Minutes 14-15 19-20
Delivering Powerful Presentations Including NLP Tips for Results  29 1-2 13-15 5-7  31 1-2
Presenting With Impact & Purpose 1-3 22-24 16-18
Excellent Communication With NLP 17-18 25-26 18-19 19-20
• Personal Development
Dynamic Personal Development 7-8 9-10 5-6 14-15
Building Self Confidence 4-5 28-29
EQ Management for Success 25-26 17-18 2-3
How to Deliver Results Fast: The 3 Essential Skills You Need 28-29
G-TEC (Get The Elephant Coming) (For Sales, Marketing and Customer Service Professionals) NEW! 4-5 9-10 1-2
Personal Success & Leadership Programme – Creating A Success Mindset and Alignment Within The Organisation  24-25 9-10 26-27
• Personal Effectiveness
Time Management & Personal Effectiveness 18-19 4-5 8-9 10-11
Fear the Clock, Ignore the Compass? NEW! 9-10 3-4 5-6
Goal Setting : Destined for  Success NEW! 24-25 19-20
Developing Positive Habits at the Workplace 24-25 12-13 3-4 2-3
Engage and Energise Yourself at Work 17-18 18-19 10-11
• Interpersonal and Relationship Effectiveness
Results Driven Communication & Influencing Skills 5-6 5-6 14-15
Building Better Coping Skills in the Workplace and Beyond 20-21
Assertive Interpersonal Relationship and Engagement Skills for Frontliners 4-5 19-20
Dealing Confidently With Difficult People at Work 24-25 21-22 22-23 17-18
Strategic Negotiation for Effective Results 1-2 3-4 16-17
• Creativity, Innovation and Problem Solving
Organising Your Ideas for Work Improvement 8-9 7-8
Thinking Outside The Box 27-28 25-26 17-18 1-2
Effective Problem Solving and Decision Making 22-23 23-24 19-20 12-13
Enhancing Analytical & Creative Thinking Skills 24-25 11-12 27-28 23-24
Challenge The Process NEW! 12-13 19-20 21-22
Six Sigma DMAIC Problem Solving Methodology NEW! 5-6 24-25
TRIZ  Tools for Innovation &  Problem Solving NEW! 25-26 21-22
Introduction To TRIZ (Theory Of Inventive Problem Solving) NEW! 19-20
Advance TRIZ  : Theory of Inventive Problem Solving NEW! 23-24
Creative Leadership at Work 16-17 7-8
Kemahiran Menyelesaikan Masalah 2-3 5-6
PEOPLE MASTERY
• Managing People and Performance
Developing Effective Managerial Skills  28-31 1  30-31 1-3 22-26 24-28 5-9
Building Strong  Management Skills 16-18 15-17 14-16
Empowering Leadership & Delegation NEW! 24-25
High Impact Managerial Skills: S.T.A.R Success to Future Shapers NEW! 6-10
The  Art and Science of Group Facilitation at the Workplace NEW! 12-13 23-24 9-10
Essential Managerial Skills for New Managers 30-31 13-14 28-29 7-8
Towards Supervisory Excellence 7-8 25-26 21-22 28-29 16-17
Effective Middle Management 18-20 18-20 12-14
Penyeliaan Berkesan 20-21 24-25
• Building Team
Team Dynamics using NLP for Managers 5-6 9-10
Building a Sustainable High Performance Team NEW! 9-12 6-8
• Leadership Development
Progressive Managerial  and Leadership Skills 11-12 5-6
Creative Leadership For Excellence 24-25 26-27
Advanced Leadership Skills (Inspiring, Leading and Managing Organisations Towards Peak Performance 25-27 18-20 7-9 14-16
Assertiveness Skills For Management Leaders (Leading The 21st Century Workforce for Results) 7-9 7-9 13-15 17-19 5-7
BUSINESS MASTERY
• Management Function
Fundamentals of Management 8-9 21-22 23-24
Competitive Business Management Skills 20-21 27-28
Job of general manager (JOGM 2.0) 17-19, 25-27 11-13, 19-21
• Talent  Management
Basics in Managing People 9-10 3-4
Identifying  and Analysing  Training  Needs to Drive Impactful Training 10-11 17-18
Effective Interviewing Skills and Techniques Workshop 16-17 16-17
Successful Behavioural Interview Skills for  Managers 10-11 17-18
Talent Management Skills for Line Managers 16-17 16-17
Coaching & Counseling For High Performance 1-2 28-29
Managing Performance Improvement in the Workplace (Performance Management In The Workplace) 13-14 19-20
Managing Under Perfomance and Execution of Performance Improvement Plan (PIP) NEW! 1-2 26-27
Engaging Employees for Higher Performance and Retention 25-26 24-25
Talent Management: How to Attract, Retain and Develop For Performance 26-27
Talent @ Work: From Intergenerational Conflict to Productivity 25 12
Finance
Introduction to Finance 5-6 17-18
Finance for Non Finance : Level 1 NEW! 16-17 1-2 17-18
Finance for Non-Finance : Level 2 NEW! 5-6 22-23
Finance for Non-Finance : Level 3 NEW! 25-26 14-15
Finance For Non-Finance Managers 23-24 4-5 3-4  2-3
GST Planning for SMEs : Maximising Profitability NEW! 20-21 5-6
Effective Internal Control Systems Implementation and Review NEW! 15-16 1-2
Corporate  Governance for Effective Fraud Prevention NEW! 24-25 1-2
• Marketing
Championing Customer Mindset NEW!
Fundamentals of Marketing  NEW! 22-23 3-4 7-8 23-24
Market Analysis for Better Marketing Planning NEW! 21-22 18-19 19-20 5-6
Strategic Marketing For Competitive Success 8-10 9-11 3-5 7-9
Marketing Strategy for International Business 3-4 26-27
How To Increase Sales and Develop Effective Marketing Strategies 7-8 25-26
Media Relations, Crisis Communication & Getting Free Publicity NEW! 6-7 18-19
• Sales
Art of Selling – How To Sell The SMART Way! 4-6 20-22 26-28
Driving Sales as a Consultant : Consultative Selling  Strategies NEW! 26-27 2-3
Sales Engagement Tools and Techniques NEW! 16-17
Be A Sales Chameleon: A Master Closure Approach NEW! 25-26 5-6 2-3
Key Account Management – Growing Your Business Against Competition 1-2 8-9
Power Negotiation Using Psychological Tools 6-7 6-7 3-4 1-2
Mastering Dynamic Sales Communication 23-24 18-19 2-3
• Customer Service
Customer Service “Above and Beyond” 8-9 22-23  18-19
Mastering Customer Service Excellence 22-23  26-27 6-7 18-19 20-21
How To Enhance Customer Service and Retention 25-26 21-22
• Logistics and Supply Chain Management
Logistics and Supply Chain Management 19-20 19-20
World Class Warehouse Operations – Best Benchmarking Techniques NEW! 17-18 19-20
• Project Management
Project Management For Beginners 6-7 6-7 1-2 29-30 15-16
Successful Project Management 14-17 24-27 16-19 1-4
Managing a Complex Project with CPM/PERT 7-8 6-7
Project Management Leadership 1-4 14-17 5-8
Managing Project Risks 18-21 11-14
PMP Exam Preparation 21-25 20-24 14-18
Project Management Tools for Building Industry 2-3 7-8
• Quality Management & Productivity Improvement
5s Facilitators’ Workshop 22-23
Adopting and Practising “Zero Defect”  27-28
Waste Identification Through Learning To See 25-26 8-9
What is Lean Six Sigma? 19-20 29-30
Achieving Six Sigma Through Statistical Process Control 12-13 12-13
Introduction to Lean Service 4-5 5-6
Lean Office Applications for Productive Office Environment 19-20 24-25
Innovative Management & Planning Tools 10-11 24-25
Introduction to Productivity Improvement using Six Sigma Approach NEW! 18-19 6-7
• Administrative Effectiveness
Enhancing Administrative Skills at the Workplace 16-17 27-28 6-7
Frontliners Development Programme NEW! 26-27 12-13
Officers Development Programme  NEW! 24-26 20-22
• Strategic Planning & Management
Strategic Thinking, Planning & Implementation 8-10 24-26 25-27 6-8
Strategy Secrets for Corporate Leaders 19-20 10-11
Successful Execution : Converting Plans to Action Effectively 5-6 9-10
Beyond KPIs – How To Translate Your Strategies Into Actions And Measure Their Performance Holistically And Effectively By Using BSC 1-2
Strategic Risk Management 18-19 12-13
• Strategic Alignment and Change
Managing Workplace Change : Getting The Fundamentals Right NEW! 9 8 7
Game Changing Strategy – How To Gain Strategic Advantage Through Business Model Innovation 16-17