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Conducting Competency Based Interview

26/08/2020 9:00 am
27/08/2020 5:30 pm
2 Days
Institut Pengurusan Malaysia, Unit T1-L16-1, Level 16, Tower 1, PJ 33 No. 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia   View map
+603-7711 2888

Conducting Competency Based Interview


Interviews ensure employment decisions are based on “person-job fit”. The interview helps company to determine only the best fit gets past the “gatekeeper”. An improper hiring decision will create a vicious cycle of issues such as managing poor job performance and misconducts disrupting the company’s productivity. Hence building a strong interview process will help address many of these non-productive issues without passing through the gatekeeper. One way is by taking an approach to adopt a Competency Based Interview (CBI) process or also called Behavioral Interviewing Skills. A CBI is based on determining the behavioral competency of candidates where it examines how candidates previously reacted or “behaved” in specific situations. Candidates draw on their own real life experiences to discuss how they handled various issues. It is based on the premise that “the most accurate predictor of future performance or behavior is past performance or behavior in a similar situation.” It is the interviewer’s job to determine if the candidate’s previous behavior is desirable to the company and the relevant role to create both person-job and cultural fit



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