Personal Competency

Elevate Your Impact-Communication and Presentation Mastery

Elevate Your Impact empowers professionals to master communication, sharpen presentation skills, and build the confidence needed to speak with clarity, influence, and credibility.

4

Course rating

7

Modules Covered

Overview

Elevate Your Impact is a practical communication and presentation skills training programme designed for leaders and professionals. This course equips participants with essential tools to communicate clearly, confidently, and persuasively in both formal and informal settings. Covering everything from verbal and non-verbal communication to persuasive messaging and impactful presentation delivery, the programme helps professionals refine their presence and influence. Through interactive workshops, coaching, and hands-on exercises, participants will master techniques to engage audiences, handle difficult conversations, and build lasting connections.

Your Learning Outcomes

Enhance verbal and non-verbal communication for various professional settings.

1

Deliver structured, engaging, and persuasive presentations with visual support.

2

Influence outcomes with compelling messaging and confident delivery.

3

Project executive presence, credibility, and command attention.

4

Navigate difficult conversations and conflicts with tact and diplomacy.

5

6

7

8

9

Designed for

• Emerging Managers • Managers • Senior Managers • Directors

Training Modules

Modules framework for professional development

• Comprehensive definition of holistic communication.
• Exploring the Communication Model and uncovering hidden "background noises."
• Five areas of focus on negative communication filters.
• Challenging biases and prejudices in cultural communication.
• Generational differences in message understanding and preferred styles.

Activities: Icebreaker, learning games, case study, personality test, personal reflection.

• Five elements of verbal communication.
• Differences between aggressive, assertive, and passive communication.
• Constructive feedback using the Sandwich Technique.
• Non-verbal communication: body language, facial expressions, eye contact, and voice.
• Overcoming anxiety and nervousness.

Activities: Practical exercise, video, group discussion, personal reflection.

• Pitfalls of poor listening and the importance of listening over talking.
• Empathetic listening and understanding.
• Nine active listening strategies and becoming an expert active listener.
• Empathy in communication and design thinking in communication.

Activities: Learning games, group discussion, practical exercise, personal reflections.

• Identifying characteristics of “Downers,” “Better Than’s,” “Passives,” and “Tanks.”
• Root cause analysis of motivations behind actions.
• Strategies for overcoming challenging people and conflict resolution.
• Role of communication in leadership and effectively communicating vision and strategy.
• Building meaningful connections with employees and influencing attitudes.

Activities: Role play, videos, and trainer feedback.

• Elements of an effective presentation.
• Differences between presenter, trainer, and speaker.
• Knowing your audience and developing key messages.
• Trigger-Paint-Deliver Model and Adult Learning Psychology.
• Six key roles of an authentic presenter.

Activities: Group activity, personal reflection.

• Structuring your presentation: beginning, middle, and end.
• Content curation and selection: visualisation and strategy.
• Storytelling in presentations and applying influence techniques.

Activities: Practical session, group activity, personal reflection.

• Designing effective visual aids (slides, props).
• Integrating multimedia elements and best practices for technology use.
• Utilising AI tools and audience retention strategies.
• Crafting presentations for high-stakes meetings and aligning with organisational goals.

Activities: Self-assessment, role play, trainer evaluation, short speeches/presentations by participants.

Download brochure

Subject Matter Expert

K. Sudhagaran Stanley

Legal practitioner and anti-corruption advocate with international experience in human rights, ethics, and governance. Former Deputy CEO of the Center to Combat Corruption and Cronyism (C4 Center). Holds a Bachelor of Laws (Hons) from Northumbria University and Certificate in Legal Practice (CLP). Trained professionals from the Malaysian Bar, UNODC, USAID, and corporate sectors on ethical leadership and communication. Known for impactful, values-driven training that blends real-world experience with practical communication strategies. Regularly featured in Malaysian media, Stanley inspires professionals to lead with integrity and speak with purpose.

Words from our Participants

We value every voice — here’s what our clients have to say about their experience with us.

Ready for the next step?

Get the skills, structure and hands-on experience to launch your career.

RM 2,000

MIM Member

RM 2,300

Non-MIM Member

All the fee is subject to 8% SST.

SIGNUP FOR OUR NEWSLETTER

Get the latest information and news
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.