Business Management Competency

Essential HR Skills for Effective Employee Relations

A practical HR training programme focused on effective employee and industrial relations. Learn to navigate workplace challenges, strengthen engagement, and apply HR best practices for sustainable business growth.

4

Course rating

8

Modules Covered

Overview

This two-day programme equips professionals with essential HR skills to manage employee and industrial relations effectively. Designed to foster a harmonious and productive workplace, it focuses on building strong employee engagement, understanding employment laws, and resolving workplace conflicts. Participants will gain practical tools to support compliance, improve communication, and enhance workplace culture—key to driving sustainable organisational growth in today’s dynamic business environment.

Your Learning Outcomes

Gain a solid understanding of ER/IR legal frameworks.

1

Develop strategies for resolving employment issues and grievances.

2

Align company policies with legislation.

3

Foster a positive work environment that promotes employee well-being.

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Designed for

• Executives • Managers • HR Professionals

Training Modules

Modules framework for professional development

• The importance of Employee Relations in achieving organisational success.

• Overview of the Employment Act, Industrial Relations Act, and other key legislation.

• Key provisions shaping the employment landscape.

• Aligning company policies with employment legislation.

• Strategies for conflict resolution and grievance management.

• Enhancing communication to create a positive work environment.

• Examining real-world court cases and the repercussions of unresolved issues.

• Creating an environment that nurtures employee well-being and engagement.

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Subject Matter Expert

V. Sugumaran

Over 36 years of HR experience at Tenaga Nasional Berhad (TNB). Specialist in Industrial Relations, Employee Relations, and Compensation & Benefits. Successfully concluded 35+ Collective Agreements with trade unions. Extensive experience in dispute resolution, grievance handling, and conciliation. Former advisor at the Ministry of Human Resources; contributed to labour law amendments. Advisor at Sunlink Consulting Sdn. Bhd., focusing on HR matters. MIM Certified Trainer and certified Mentor/Coach (ITD).

Words from our Participants

We value every voice — here’s what our clients have to say about their experience with us.

Ready for the next step?

Get the skills, structure and hands-on experience to launch your career.

RM 2,000

MIM Member

RM 2,300

Non-MIM Member

All the fee is subject to 8% SST.

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