This two-day High-Impact Transformational (HIT) Coaching workshop empowers leaders and managers with practical coaching skills to enhance employee development and engagement. Participants will learn effective techniques to foster collaboration, build trust, and drive high performance for lasting organisational success.
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High-Impact Transformational (HIT) Coaching is a powerful two-day programme designed to equip leaders and managers with essential coaching skills to unlock employee potential and boost performance. This workshop focuses on fostering collaborative learning, enhancing employee engagement, and driving sustainable development through effective coaching conversations. Participants will learn proven coaching techniques to build trust, support growth, and lead with impact in today’s evolving workplace.
• The changing roles and responsibilities in the era of Industry 4.0 & IoT.
• HIT Coaching as the new paradigm in leadership and management.
• Employee development and engagement as strategic retention tools.
• Working definitions and principles of coaching.
• Benefits of coaching to individuals, teams, and organisations.
• Key differences between coaching and mentoring.
• Applying the GROW Model for transformational coaching.
• Keys to effective coaching and energising the work environment.
• Coaching approaches for different employees.
• Motivation techniques beyond monetary incentives.
• Using the "Plan of Action" chart for focused task management.
• Identifying reasons behind employee mistakes and frustrations.
• Handling common employee problems and performance discussions.
• Addressing personal issues in the workplace.
• Holding employees accountable and driving improvement.
• Giving clear, precise instructions to avoid misunderstandings.
• Providing feedback that promotes positive change.
• Enhancing listening skills to double effectiveness.
• Defusing verbal conflicts and maintaining open communication.
• Techniques for building trust and mutual respect.
• Boosting cooperation and teamwork under pressure or crisis.
• Overcoming the "inherited employee" syndrome.
• Spotting and addressing employee burnout early.
• Re-evaluating and re-negotiating goals.
• Providing constructive criticism and encouraging growth.
• Transitioning the coachee toward long-term success.
• Understanding different stages of the conflict process.
• Executing various conflict resolution strategies.
• Discovering personal conflict resolution styles and their impact.
Ms. Shanti has worked with diverse organisations across industries to deliver impactful learning experiences that drive both personal and professional growth. With international credentials in coaching and facilitation, she empowers individuals to communicate with confidence, elevate customer experience, and build lasting business relationships. Known for her energetic and engaging style, she creates meaningful learning environments where participants gain not only new perspectives but also practical strategies they can apply immediately.
Unit T1-L16-1, Level 16, Tower 1, PJ 33 No. 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia.
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