This two-day High-Impact Transformational (HIT) Coaching workshop empowers leaders and managers with practical coaching skills to enhance employee development and engagement. Participants will learn effective techniques to foster collaboration, build trust, and drive high performance for lasting organisational success.
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High-Impact Transformational (HIT) Coaching is a powerful two-day programme designed to equip leaders and managers with essential coaching skills to unlock employee potential and boost performance. This workshop focuses on fostering collaborative learning, enhancing employee engagement, and driving sustainable development through effective coaching conversations. Participants will learn proven coaching techniques to build trust, support growth, and lead with impact in today’s evolving workplace.
• The changing roles and responsibilities in the era of Industry 4.0 & IoT.
• HIT Coaching as the new paradigm in leadership and management.
• Employee development and engagement as strategic retention tools.
• Working definitions and principles of coaching.
• Benefits of coaching to individuals, teams, and organisations.
• Key differences between coaching and mentoring.
• Applying the GROW Model for transformational coaching.
• Keys to effective coaching and energising the work environment.
• Coaching approaches for different employees.
• Motivation techniques beyond monetary incentives.
• Using the "Plan of Action" chart for focused task management.
• Identifying reasons behind employee mistakes and frustrations.
• Handling common employee problems and performance discussions.
• Addressing personal issues in the workplace.
• Holding employees accountable and driving improvement.
• Giving clear, precise instructions to avoid misunderstandings.
• Providing feedback that promotes positive change.
• Enhancing listening skills to double effectiveness.
• Defusing verbal conflicts and maintaining open communication.
• Techniques for building trust and mutual respect.
• Boosting cooperation and teamwork under pressure or crisis.
• Overcoming the "inherited employee" syndrome.
• Spotting and addressing employee burnout early.
• Re-evaluating and re-negotiating goals.
• Providing constructive criticism and encouraging growth.
• Transitioning the coachee toward long-term success.
• Understanding different stages of the conflict process.
• Executing various conflict resolution strategies.
• Discovering personal conflict resolution styles and their impact.
Experienced scholar-practitioner in corporate training and organisational consulting. Holds a BA (Hons) in Education and an MSc in Human Resource Management. Former assistant director at National Institute of Educational Leadership and Management (IAB). Key contributor to Malaysian Smart Schools framework and NPQEL diploma programme. Qualified Lead Assessor of MS ISO 9000 with extensive training programme development experience.
