Learn key influencing and negotiation skills to lead meetings confidently, engage stakeholders, and achieve successful outcomes.
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In today’s competitive business landscape, mastering influencing and negotiating skills is essential for managers and executives. This programme equips participants with proven techniques to command attention, navigate complex discussions, and secure win-win outcomes. Through practical exercises and real-world examples, you will gain the confidence and expertise to influence key stakeholders, drive successful negotiations, and deliver impactful results for your organisation.
• Typical challenges faced.
• Changes and the age of unreason.
• Influencing and negotiating best practices.
• 360 Degrees influence & negotiations.
• Self-assessment (Current practices).
• The 4Ls of personal success.
• Identify background & objectives.
• Determine person(s) & DISC profiles.
• Decide on negotiation style.
• Select the laws of influence.
• Plan the influence & negotiation conversation.
• DISC Dynamics and applications.
• The 4 Personality profiles.
• Using DISC to influence & negotiate.
• Dos and Donts.
• The law of reciprocity.
• The law of time.
• The law of friends.
• The law of scarcity.
• The law of power.
• The law of association.
• The law of consistency.
• The law of contrast.
• The law of expectancy.
• Opening
• Clarifying
• Developing
• Agreeing
• Closing
• Case study selection.
• Team preparation.
• Simulation (Role plays).
• Review and reflection.
• Self-assessment.
• Personal action plan.
Over 25 years of corporate, operational, and advisory experience. Chartered Accountant, Certified Internal Auditor, and PhD in Finance. Founder & Managing Consultant of CONDUCTIVITI Business Advisory Sdn Bhd. Expert in governance, risk management, compliance (GRC), finance, and leadership. Regular trainer, speaker, and technical writer for both public and private sectors. Associate Professor and Visiting Lecturer at multiple universities; ELITE Fellow at Universiti Malaya. Conducts training and coaching for government bodies, agencies, and publicly listed companies. Frequently chairs and speaks at national and international conferences.
