People Management & Leadership Competency

Leaders as Coach

Leader As Coach equips leaders with coaching skills and emotional intelligence to enhance team performance and leadership impact.

4

Course rating

6

Modules Covered

Overview

The Leader As Coach is a blended training programme that strengthens coaching competencies through applied emotional intelligence. Designed for leaders and senior managers, this course focuses on mastering impactful coaching conversations and building emotionally intelligent workplaces. Participants will enhance their leadership effectiveness and empower teams to achieve higher performance and engagement.

Your Learning Outcomes

Understand the role of leaders as coaches and develop the competencies to be effective coaches.

1

Conduct impactful coaching conversations using the GROW framework.

2

Apply emotional intelligence in leadership and coaching.

3

Demonstrate effective communication skills in coaching contexts.

4

Provide constructive feedback using a structured approach.

5

Enhance self-awareness and understanding of others through DISC mapping.

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7

8

9

Designed for

• Leaders • Senior Managers

Training Modules

Modules framework for professional development

• About this programme
• What is coaching
• Leaders as coaches
• The making of a great coach
• Poor coaching habits
• Adapting to different coaching contexts

• What makes a good coaching conversation
• 3 dimensions of coaching
• GROW coaching conversation framework
• Coaching traps
• The impact of emotional intelligence

• The science of emotion
• Emotion, decision, behaviour, and performance
• Emotionally intelligent leadership
• Emotionally intelligent coaching skills
• The mindset of an emotionally intelligent coach

• What is a coaching conversation
• Bringing coaching conversation to life
• Creating insight
• Powerful questioning for insightful coaching
• Listening: Barriers to listening and tips for effective listening
• Demonstrating empathy

• Self and other awareness when coaching
• DISC Mapping exercise
• Behavioural styles and preferences
• Flexing for effective communication

• Providing effective feedback
• The link between feedback and coaching
• The pitfalls of poorly managed feedback processes
• Framework for giving feedback with CARE

Download brochure

Subject Matter Expert

Mark Johnson

Over 25 years of consulting experience in sales and leadership development across diverse industries. Expert in learning strategy and customised programme design for impactful leadership training. Passionate about empowering leaders and teams to drive sustainable performance and growth. Former Regional Head of Leadership and Management Practice at a global consultancy. Founder of Crackerjack, focused on evolving leaders and building high-performing teams.

Words from our Participants

We value every voice — here’s what our clients have to say about their experience with us.

Ready for the next step?

Get the skills, structure and hands-on experience to launch your career.

RM 3,100

MIM Member

RM 3,400

Non-MIM Member

All the fee is subject to 8% SST.

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