Boost your professional communication with this two-day business writing course. Learn to write clear, empathetic messages and leverage AI-assisted tools to enhance clarity, tone and impact in workplace correspondence.
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Enhance your business writing skills with this practical two-day training designed for professionals. Learn to craft clear, reader-focused correspondence that balances professionalism and empathy—even when delivering difficult messages. This programme covers essential writing techniques to structure effective messages, choose the right tone, and boost clarity and impact. Stay ahead with the latest in workplace communication by exploring AI-assisted writing strategies. Participants will get hands-on experience using AI tools to improve efficiency and quality in business communication. Ideal for professionals aiming to elevate their writing skills for stronger workplace relationships and results.
• Analyzing authentic business documents.
• Determining reader SCOPE.
• Discovering business writing tools.
• Structuring good news and bad news messages.
• Using three reader awareness techniques.
• Developing positive written content.
• Using five elements of style.
• Developing the appropriate tone.
• Generating business correspondence with AI.
• Evaluating AI output using business writing criteria.
• Providing accurate instructions for your AI assistant.
• Apply ten guidelines for writing strong AI prompts.
• Experimenting with different tones and styles.
• Generating business reports and data visualizations.
• Uploading sources for AI to reference and work with.
• Generating various documents based on a library of uploaded sources.
Over 30 years of experience designing and delivering professional development across Asia-Pacific. Specialises in business communication, cultural intelligence, leadership, and group facilitation. Has trained 35,000+ participants in 20 countries for clients in telecommunications, aviation, and finance. Published author of English language workbooks, articles, and long-running newspaper columns. Experienced coach for writers in major media and corporate organisations. Certified Drum Circle Facilitator, incorporating rhythm-based team-building and leadership exercises.
