Personal Competency

Leveraging AI in Business Writing

Boost your professional communication with this two-day business writing course. Learn to write clear, empathetic messages and leverage AI-assisted tools to enhance clarity, tone and impact in workplace correspondence.

4.6

Course rating

8

Modules Covered

Overview

Enhance your business writing skills with this practical two-day training designed for professionals. Learn to craft clear, reader-focused correspondence that balances professionalism and empathy—even when delivering difficult messages. This programme covers essential writing techniques to structure effective messages, choose the right tone, and boost clarity and impact. Stay ahead with the latest in workplace communication by exploring AI-assisted writing strategies. Participants will get hands-on experience using AI tools to improve efficiency and quality in business communication. Ideal for professionals aiming to elevate their writing skills for stronger workplace relationships and results.

Your Learning Outcomes

Write clear, concise, and reader-focused business correspondence.

1

Apply direct and indirect writing approaches based on message intent.

2

Use tone effectively through five key elements of business writing style.

3

Leverage AI tools to generate and enhance business documents.

4

Create effective prompts to guide AI assistants in business writing tasks.

5

Evaluate and edit AI-generated content to align with business communication standards.

6

7

8

9

Designed for

Business Managers, Executives, Officers & Supervisors

Training Modules

Modules framework for professional development

• Analyzing authentic business documents.
• Determining reader SCOPE.

• Discovering business writing tools.
• Structuring good news and bad news messages.

• Using three reader awareness techniques.
• Developing positive written content.

• Using five elements of style.
• Developing the appropriate tone.

• Generating business correspondence with AI.
• Evaluating AI output using business writing criteria.

• Providing accurate instructions for your AI assistant.
• Apply ten guidelines for writing strong AI prompts.

• Experimenting with different tones and styles.
• Generating business reports and data visualizations.

• Uploading sources for AI to reference and work with.
• Generating various documents based on a library of uploaded sources.

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Subject Matter Expert

John J. Hagedorn

Over 30 years of experience designing and delivering professional development across Asia-Pacific. Specialises in business communication, cultural intelligence, leadership, and group facilitation. Has trained 35,000+ participants in 20 countries for clients in telecommunications, aviation, and finance. Published author of English language workbooks, articles, and long-running newspaper columns. Experienced coach for writers in major media and corporate organisations. Certified Drum Circle Facilitator, incorporating rhythm-based team-building and leadership exercises.

Words from our Participants

We value every voice — here’s what our clients have to say about their experience with us.

Ready for the next step?

Get the skills, structure and hands-on experience to launch your career.

RM 2,000

MIM Member

RM 2,300

Non-MIM Member

All the fee is subject to 8% SST.

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