In an increasingly AI-enabled business environment, this programme equips managers at all levels with essential skills to translate strategy into effective day-to-day execution and team performance.
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Designed for existing and newly promoted managers, this programme develops essential management skills through interactive workshops, quizzes, case studies, and role play. Participants strengthen planning, communication, and performance management capabilities, while exploring practical applications of Generative AI to enhance decision-making and operational efficiency.
• DISC Personality Model
• MBTI Personality Types
• Big Five Personality Traits
• Katz’s Management Model
• Five Areas of Self-Awareness
• Kohlberg’s 6-Stages of Moral Development
• Locus of Control
• Three-Dimensions of Cognitive Style
Activity: Quiz
• Stress Theory – General Adaptation Syndrome (GAS)
• Kurt Lewin’s Force-Field Theory of Change
• Karl Albrecht’s Four Types of Stress
• Time Management Priorities
Activity: Quiz
• 5-Steps Problem Solving Process
• Four Types of Creativity
• Two Dimensions in Creative Problem-Solving
Activity: Group Workshop
• G.R.O.W. Coaching Model
• Feedback Sandwich Model
Activity: Role-Play
• Dynamics of Personal Power
• Model of Power and Influence
Activity: Quiz
• Key Elements in Performance
• Maslow’s Hierarchy of Needs for Motivation
• Management Involvement in Performance
• Motivating for Peak Performance
• Edwin Locke’s Goal-Setting Theory
Activity: Quiz
• Conflict and Organizational Performance
• Sources of Conflict
• Two-Dimensional Model of Conflict Behavior
Activity: Quiz
• Effective Delegation Model
• Five Dimensions of Empowerment
• The Eisenhower Matrix Management Activities
Activity: Quiz
• Stages of Team Development
• Goals Difficulty and Performance Level
• Building Team Cohesiveness
• Effective Team Feedback
• Management Skills for High-Performing Team
• The Dragon Boat Analogy
Activity: Quiz
• Kurt Lewin’s Model of Change
• Framework of Positive Change
• Value Creation of Individuals
• The Learning Stairs
• Integrating Generative AI into Modern
Management Practices
Activity: Quiz
Dr. Kuan is an HRD Corp Accredited Trainer and seasoned management consultant with over 30 years of professional experience across multinational and local organisations. His background includes senior leadership roles, enabling him to bring strong business context and practical rigour into leadership and management development. Holding a Doctor of Business Administration, He specialises in essential management skills, managerial coaching, leadership development, and ESG integration. His programmes are known for their structured design, real-world relevance, and strong transfer of learning into workplace execution.
Unit T1-L16-1, Level 16, Tower 1, PJ 33 No. 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia.
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