Enhance your negotiation skills with this practical two-day training for managers and engineers. Learn proven strategies to influence stakeholders, build lasting relationships and achieve win-win outcomes in sales, contracts and project collaborations.
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Master negotiation and influence skills essential for business and technical professionals. This intensive two-day negotiation skills training is designed specifically for middle managers and engineers who regularly engage with internal and external stakeholders. Whether in sales, purchasing, contract management or project collaboration, effective negotiation is key to building strong, long-lasting professional relationships. Participants will gain a practical negotiation framework through hands-on exercises and real-world scenarios, equipping them to handle complex negotiations confidently and achieve win-win outcomes. Ideal for professionals seeking to enhance their negotiation tactics and stakeholder management capabilities in any organisational setting.
• Explore negotiation scenarios in the workplace.
• Identify common challenges faced during negotiations.
• Understand the nature, impact, and influence of negotiations.
• Analyse different types of negotiations.
• Preparation: Pre-negotiation strategies and research.
• Opening: Setting the stage and making introductions.
• Bargaining: Engaging in counter-negotiation.
• Closing: Concluding the deal and solidifying agreements.
• Discover the importance of thorough preparation.
• Understand key preparation factors, including:
▪ Negotiable vs Non-negotiable items.
▪ Three levels of objectives.
▪ BATNAs (Best Alternative to a Negotiated Agreement).
▪ Concessions and understanding the other party's position.
▪ Selecting the appropriate negotiation style.
• Strengthen bargaining power and BATNAs.
• Use a comprehensive negotiation preparation checklist.
• Learn to select the right negotiation style, including:
▪ Conquering.
▪ Conceding.
▪ Compromising.
▪ Collaborating.
• Master the stages of opening, bargaining and closing strategically.
• Effectively handle objections and disagreements during negotiations.
• Build and strengthen rapport during negotiations.
• Use the appropriate verbal and non-verbal communication techniques to foster trust and influence.
Over 26 years of experience in education and people development training. Former Group Training Manager for publicly listed manufacturing and service companies in Malaysia. Served as Director of Studies at a leading IT educational institution in Malaysia. Delivered training across Southeast Asia, including Malaysia, Indonesia, Thailand, Myanmar, Singapore, and Brunei. Expertise in strategic negotiation, coaching, mentoring, strategic foresight, and innovative thinking. Experienced in training professionals from ICT, pharmaceuticals, semiconductors, healthcare, and shared services sectors.
Unit T1-L16-1, Level 16, Tower 1, PJ 33 No. 3, Jalan Professor Khoo Kay Kim,Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia.
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