This 2-day Training Needs Analysis (TNA) workshop teaches HR professionals and managers how to identify and address training needs using the ICED Model. Participants will learn to align training with business goals and use AI tools to streamline the process, creating a practical TNA template for immediate use.
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This comprehensive 2-day Training Needs Analysis (TNA) workshop equips participants with a structured framework to identify and address employee training needs effectively. Using the proven ICED Model, the programme guides learners through developing and implementing impactful TNAs aligned with business objectives and competency development. Participants will also explore the latest AI-powered tools to streamline the TNA process, culminating in a practical, ready-to-use TNA template for immediate application. This workshop is ideal for HR professionals, trainers, and managers seeking to optimise workforce development and training effectiveness.
• Overview of the ICED Model
• Reviewing Company Vision, Mission & Core Values.
• Aligning Business Goals with Employee Performance.
• Stakeholders' Roles in TNA (HIRe Model).
• Environmental Analysis: PESTLE & SWOT for Identifying Training Needs.
• Review of AI Tools for Business Analysis. Group Activity: PESTLE & SWOT Analysis.
• The 3-Step Approach to TNA.
• Data Collection Techniques: Surveys, Focus Groups, Interviews.
• Best Practices for Stakeholder Engagement.
• Review of AI Tools to Enhance Data Collection
– Best Practices for Stakeholder Engagement.
Role-Playing Exercise: Manager-Employee TNA
Discussion
• Job Roles vs Actual Performance.
• Factors Influencing Employees Job Performance.
• Studying Job Performance Gap - The KASH Method.
• Building Capacity and Capabilities - Succession Planning, Promotion, Career Development, reskill and upskill and Cross skill.
• Review of AI-Powered Skills Assessment.
Group Discussion: Strategies for Upskilling and
Reskilling
• Writing Effective Instructional.
• Learning Objectives (ILO).
• Structuring Training Programs Based on Identified Needs.
• Measuring Training Effectiveness: Levels 1,2,3,4,5 and 6 defined.
• Characteristics of each evaluation levels.
• Converting data to monetary value and calculating the return on investment (levels IV, V and VI).
• Annual Training Plan.
• Training Based on Priority/Budgets.
• Post Evaluation of training effectiveness.
• Review of AI in Training Implementation & Tracking.
• Review of AI-Powered Dashboards.
Hands-On Session: Writing ILOs Aligned with
Identified Training Needs.
Asohan Satkunasingham brings over 33 years of hands-on HR leadership across multinational and consulting environments, specialising in talent development, organisational development, performance management and training needs analysis. He has designed and delivered practical, results-driven programmes across industries from manufacturing and healthcare to retail and logistics. A published author in personal and character development, Asohan is known for translating business challenges into learning that lifts capability, strengthens performance and builds high-trust, high-retention workplace cultures.
Unit T1-L16-1, Level 16, Tower 1, PJ 33 No. 3, Jalan Professor Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia.
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