Turn HR data into actionable insights, strengthen performance management, and navigate Malaysian employment law with greater confidence and clarity.
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HR professionals are expected to make informed decisions, manage employee performance and navigate workplace issues effectively. This two-day programme equips HR and people managers with practical skills to analyse HR data, manage employee matters and apply relevant Malaysian employment law principles. Participants will learn to turn HR insights into actionable recommendations, handle workplace issues fairly and support sound HR practices while managing organisational risk.
• Understand key HR data and analyse attrition and retention trends.
• Create workforce dashboards and select relevant measures of HR effectiveness.
• Identify HR insights that support workforce and business decisions.
• Present management recommendations supported by data, costs and expected outcomes.
• Set clear performance expectations and provide effective feedback.
• Conduct difficult performance conversations with confidence and professionalism.
• Identify and address underperformance through structured approaches.
• Develop practical Performance Improvement Plans (PIPs) to support performance improvement.
• Apply practical approaches to resolving workplace conflict and grievances.
• Handle misconduct and disciplinary matters through fair and appropriate processes.
• Maintain accurate documentation to support consistent HR practices.
• Identify and manage potential HR risks in workplace situations.
• Understand relevant Malaysian employment law principles and their workplace application.
• Recognise employee rights and employer obligations when making HR decisions.
• Apply appropriate considerations when managing employee termination.
• Review recent legislative developments and their impact on HR policies and practices.

Distinguished management and organisational excellence professional with 20+ years of regional and global experience across Asia Pacific and North Africa. Specialising in HR strategy, performance management, talent development, leadership, organisational culture and transformation. Experienced trainer, facilitator, coach and international speaker who has delivered programmes for leading organisations across diverse industries. Chartered Fellow of CIPD (UK), Fellow of AHRI, Fellow of AITD, Fellow of MIM and HRD Corp Certified & Accredited Trainer.


